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Providence Place At Glencroft

Last Updated: 2/1/2024

Legal Business Name FRIENDSHIP RETIREMENT CORPORATION
Affiliated Entity
Region West
Address 8641 NORTH 67TH AVE, Glendale, Arizona 85302
County Maricopa County
Phone 6239399475
CMS Certification Number CCN 035154
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 4.37428
Health Survey Score 65.333
Reported Incidents 17
Number of Complaints 20
Infection Control Citations 1.0
Number of Fines 3
Amount of Fines $6259.5
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.4 3.2 2.87
Health 1.0 - - -
Quality 2.0 4.3 4.1 3.5
Short-Stay 3.0 - - -
Long-Stay 2.0 - - -
Turnover % 56.6% 52.7% 50.1% 52.72%
Staffing 4.0 3.1 3.2 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one of the key factors individuals look at is the overall rating. Providence Place At Glencroft, located in Glendale, AZ, has an overall rating of 1.0 on a scale of 1-5. This rating places it significantly lower compared to the state average by -71% and nationally by -65%. These figures indicate that there may be areas where Providence Place At Glencroft falls short compared to other facilities in Arizona and across the country. Understanding the significance of overall ratings is crucial when assessing nursing homes. These ratings provide a snapshot of the quality of care and services offered by a facility. A lower overall rating like the one at Providence Place At Glencroft can signal potential areas of improvement or highlight specific concerns that individuals and families should consider when selecting a long-term care option. When exploring a facility's overall rating, it's essential to delve deeper into the specific factors that contribute to this score. Factors such as staffing levels, quality of care, cleanliness, safety records, and resident satisfaction can all play a role in determining a facility's overall rating. By considering these aspects in conjunction with the overall rating, individuals can make more informed decisions when choosing a nursing home or long-term care facility for themselves or their loved ones. As individuals seek information about nursing homes and long-term care facilities like Providence Place At Glencroft, understanding how overall ratings are calculated and what they signify can help guide their decision-making process. By using data-driven insights and comparing a facility's rating to benchmarks at the state and national levels, individuals can gain a clearer understanding of the quality of care provided and make informed choices that best suit their needs.

QM Rating

Providence Place At Glencroft is rated at 2.0 on quality measures, which is significantly lower compared to the state average by -53% and the national average by -43%. When evaluating nursing homes, quality ratings are crucial indicators that can assist individuals in making informed decisions about care facilities for their loved ones. These ratings give insight into various aspects such as staff-to-resident ratios, adherence to safety protocols, quality of care provided, and overall resident satisfaction. It's essential to consider these quality measures alongside other important factors when determining the best fit for long-term care. Evaluating these ratings against benchmarks can help highlight areas where improvements may be needed to enhance the quality of care provided at Providence Place At Glencroft.

Staffing Rating

When it comes to evaluating nursing homes, staffing ratings play a crucial role in determining the quality of care residents receive. Providence Place At Glencroft, with a staffing rating of 4.0, surpasses the state and national averages by 29% and 48% respectively. This high rating indicates that the facility maintains a sufficient number of qualified staff to meet the needs of its residents. Adequate staffing levels generally lead to better patient outcomes, personalized care, and a safer environment overall. In terms of turnover rates, Providence Place At Glencroft reports a total nursing staff turnover rate of 56.6%, exceeding the state and national averages by 7%. While turnover can be expected in any industry, high rates may indicate potential issues such as burnout, job dissatisfaction, or inadequate support. Continuously high turnover may disrupt continuity of care and impact the overall quality of services provided. It is important for potential residents and their families to consider both staffing ratings and turnover rates when evaluating nursing homes to ensure residents receive consistent, high-quality care from a stable and dedicated team.

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