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Citadel Post Acute

Last Updated: 2/1/2024

Legal Business Name HIGLEY HEALTHCARE, INC.
Affiliated Entity THE ENSIGN GROUP
Region West
Address 5121 EAST BROADWAY ROAD, Mesa, Arizona 85206
County Maricopa County
Phone 4808325555
CMS Certification Number CCN 035103
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.54398
Health Survey Score 13.333
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 4.0
Number of Fines 1
Amount of Fines $7377.92
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 5.0 3.4 3.2 2.87
Health 4.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 57.9% 52.7% 50.1% 52.72%
Staffing 3.0 3.1 3.2 2.7

Overall Rating

Citadel Post Acute in Mesa, AZ, boasts an impressive overall rating of 5.0 out of 5. This outstanding rating sets Citadel Post Acute apart, surpassing the state average by 47% and the national average by 74%. The facility's commitment to exceptional care and services is evident, making it a benchmark for nursing homes across the region and the country. Earning a flawless overall rating of 5.0 reflects Citadel Post Acute's excellence in various areas, including quality of care, staff responsiveness, cleanliness, safety measures, and resident satisfaction. This top-notch rating underscores the facility's dedication to meeting residents' needs, ensuring their well-being, and fostering a supportive and compassionate environment. When selecting a nursing home, the overall rating is a critical factor in assessing the facility's performance and reputation. Citadel Post Acute's 5.0 rating exemplifies its adherence to high standards of care and surpassing expectations, making it a standout choice for individuals seeking long-term care solutions for themselves or their family members. As a premier provider in Mesa, AZ, Citadel Post Acute's exceptional overall rating not only reflects its quality services but also sets a standard for other nursing homes to aspire to. Through continuous improvement and a steadfast commitment to resident well-being, Citadel Post Acute maintains its position as a trusted and highly-rated facility in the community.

QM Rating

Quality ratings are vital considerations when evaluating nursing homes, and Citadel Post Acute shines with a quality measure rating of 5.0. Surpassing the state average by 16% and the national benchmark by 43%, these ratings offer valuable insights into the care and services provided at Citadel Post Acute compared to facilities nationwide. Quality ratings encompass staffing ratios, health inspections, and resident care measures, aiding individuals in making informed decisions about long-term care options. Understanding quality benchmarks is crucial for assessing the level of care offered at nursing facilities. Citadel Post Acute's 5.0 quality measure rating highlights its commitment to excellence and distinguishes it as a top choice for individuals seeking superior care for themselves or their loved ones.

Staffing Rating

When choosing a nursing home, the staffing rating is a vital factor to consider. Citadel Post Acute holds a staffing rating of 3.0, placing it slightly below the state average but 11% above the national benchmark. This rating reflects the number of nurses and staff available to attend to residents' needs, with higher ratings indicating enhanced care and attention. Examining total nursing staff turnover rates is also essential when evaluating nursing homes. Citadel Post Acute's turnover rate of 57.9% is higher than state and national averages by 10%. High turnover rates can impact the consistency and quality of care provided, potentially signaling underlying issues within the facility. Understanding turnover rates is crucial for individuals and their families to gauge the reliability and stability of a nursing home in terms of staffing. In conclusion, staffing ratings and turnover rates serve as critical indicators for assessing care quality at nursing homes like Citadel Post Acute. By comparing these metrics to state and national benchmarks, individuals can make informed decisions about the level of care they can expect from a facility. These objective data points offer valuable insights for those seeking exceptional care for themselves or their loved ones.

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