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Suncrest Healthcare Center

Last Updated: 2/1/2024

Legal Business Name SUNCREST HEALTH CARE INC
Affiliated Entity
Region West
Address 2211 EAST SOUTHERN AVENUE, Phoenix, Arizona 85040
County Maricopa County
Phone 6023057134
CMS Certification Number CCN 035205
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.88805
Health Survey Score 54.667
Reported Incidents 7
Number of Complaints 8
Infection Control Citations
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.4 3.2 2.87
Health 2.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay - - -
Long-Stay 5.0 - - -
Turnover % 60.8% 52.7% 50.1% 52.72%
Staffing 2.0 3.1 3.2 2.7

Overall Rating

Suncrest Healthcare Center, located in Phoenix, AZ, caters to individuals in the surrounding zip codes of 85040 in Maricopa County. With an overall rating of 3.0 on a scale of 1 to 5, the facility is slightly below the state average but 5% higher than the national benchmark. When considering nursing homes for loved ones, the overall rating serves as a crucial metric to assess the quality of care provided. A rating of 3.0 suggests that Suncrest Healthcare Center meets basic care standards but may have room for improvement compared to other facilities in Arizona. Understanding how a facility aligns with state and national averages can offer valuable insight into the level of care and services offered to residents.

QM Rating

Suncrest Healthcare Center boasts an exceptional quality measure rating of 5.0, surpassing both state and national benchmarks by significant margins. This high rating signifies the facility's commitment to delivering top-notch care and services to residents. Quality measure ratings are vital indicators when evaluating nursing homes, as they reflect staff proficiency, overall resident satisfaction, and quality standards. Facilities with superior quality ratings, like Suncrest Healthcare Center, demonstrate a dedication to maintaining high-quality care and exceeding expectations. For families seeking a nursing home that excels in providing exceptional care, Suncrest Healthcare Center's outstanding rating positions it as a top choice in their search.

Staffing Rating

When assessing nursing homes and long term care facilities, staffing ratings are key indicators of the quality of care provided. Suncrest Healthcare Center holds a staffing rating of 2.0, falling significantly below both state and national averages. This discrepancy raises concerns about the facility's ability to meet residents' needs adequately in terms of staffing levels. A low staffing rating may indicate potential issues with response times, personalized care, and overall resident well-being. Moreover, high turnover rates among nursing staff can also impact the quality of care provided. Suncrest Healthcare Center reports a total nursing staff turnover of 60.8%, which is notably higher than state and national averages. Elevated turnover rates can lead to disruptions in care continuity, lack of familiarity with residents' needs, and potential gaps in communication among staff members, ultimately affecting service quality and resident satisfaction. In conclusion, when considering nursing homes, it is essential to evaluate staffing ratings and turnover rates. Facilities with low staffing ratings and high turnover may struggle to provide consistent and quality care to residents. By taking these metrics into account and comparing them with state and national averages, families can make well-informed decisions when selecting a nursing home or long term care facility that best suits their loved ones' needs.

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