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Heritage Living Center

Last Updated: 2/1/2024

Facility Rating Comparisons (Scale 1-5)

Overall Rating

Heritage Living Center in Conway, AR, is a long-term care facility that caters to the elderly and individuals in need of specialized care. With an overall rating of 2.0 on a scale of 1 to 5, the facility falls -33% below the state average and -30% below the national benchmark. When looking at nursing homes, the overall rating is a crucial factor in helping families and loved ones choose the right care facility. This rating reflects the quality of care, staff expertise, cleanliness, safety measures, and resident satisfaction. With Heritage Living Center's rating of 2.0, it signals that there may be areas for improvement to enhance the quality of care for residents. Understanding how the facility's rating compares to state and national benchmarks is vital in assessing its performance relative to similar care providers. With Heritage Living Center's ratings significantly lower than both state and national averages, it suggests a need for closer examination to identify areas for improvement. This stresses the importance of thorough research and consideration when selecting a nursing home for a loved one's long-term care needs.

QM Rating

Quality measure ratings are crucial when evaluating nursing homes and long-term care facilities. For Heritage Living Center, their quality measure rating is 4.0, positioning the facility 18% above the state average and 14% higher than the national benchmark. These metrics provide valuable insights into the service standards and overall care at Heritage Living Center. By comparing these figures with state and national averages, families and loved ones can gauge the facility's performance in comparison to its peers. Quality ratings are an essential tool in assessing the level of care and services offered by different facilities, empowering individuals to make informed decisions for their loved ones.

Staffing Rating

Staffing ratings are pivotal when assessing nursing homes and the quality of care provided to residents. Heritage Living Center has a staffing rating of 3.0, slightly below the state average but surpassing the national benchmark by 11%. This suggests that while the facility may have areas for improvement compared to local standards, it is excelling above the national average in terms of staffing levels. Staffing ratings directly impact the level of attention and care residents receive from the nursing staff. Higher staffing ratings typically correlate with better outcomes for residents and overall satisfaction with the care received. In addition to staffing ratings, turnover rates among nursing staff are also vital to consider. Heritage Living Center's total nursing staff turnover rate is 50.4%, lower than both the state and national averages. Lower turnover rates indicate greater staff retention, leading to consistency in care, familiarity with residents' needs, and overall stability within the facility. High turnover rates can disrupt care continuity and potentially affect the quality of services provided to residents. By examining turnover rates, families and loved ones can gain insights into staff retention at a nursing home, influencing their decision-making process when choosing a care facility.

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