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Willow Pass Healthcare Center

Last Updated: 2/1/2024

Legal Business Name WILLOW PASS HEALTH CARE CENTER INC
Affiliated Entity
Region West
Address 3318 WILLOW PASS ROAD, Concord, California 94519
County Contra Costa County
Phone 9256899222
CMS Certification Number CCN 055241
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.83966
Health Survey Score 106.667
Reported Incidents 1
Number of Complaints 7
Infection Control Citations 0.0
Number of Fines 3
Amount of Fines $17380.18
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.2 3.2 2.87
Health 2.0 - - -
Quality 3.0 4.3 4.1 3.5
Short-Stay 4.0 - - -
Long-Stay 2.0 - - -
Turnover % 56.7% 45.8% 50.1% 52.72%
Staffing 4.0 3.1 3.2 2.7

Overall Rating

Willow Pass Healthcare Center, located in Concord, CA, serves residents in the surrounding zip code of 94519 within Contra Costa County. The facility currently holds an overall rating of 2.0 out of 5, which is -38% lower than the state average and -30% lower than the national average. When it comes to evaluating nursing homes, the overall rating provides a benchmark for comparing different facilities. A rating of 2.0 implies that Willow Pass Healthcare Center may have areas that need improvement based on TrustedCareReviews.com's standardized criteria. Understanding how this rating compares to state and national averages can offer insights into the quality of care and services provided to residents. Stay tuned for more detailed information and insights on Willow Pass Healthcare Center to assist families in making informed decisions about choosing a nursing home for their loved ones.

QM Rating

Willow Pass Healthcare Center has achieved a quality measure rating of 3.0, which is -30% lower than the state benchmark and -14% lower than the national benchmark. Quality measure ratings are significant in evaluating nursing homes as they reflect various aspects of care, including staffing levels, safety measures, and patient outcomes. When considering a facility for a loved one, it is crucial to take these ratings into account as they offer valuable insights into the overall quality of care provided. Understanding how these ratings compare to state and national benchmarks can help families make informed decisions regarding long-term care options. Remember, each individual's needs are unique, so thorough research and visits to facilities are essential to finding the best fit.

Staffing Rating

Willow Pass Healthcare Center boasts a staffing rating of 4.0, exceeding the state average by 29% and the national average by 48%. This indicates a strong commitment to staffing quality and quantity, ensuring residents receive the care and attention they deserve. A high staffing rating can mean more personalized care, faster response times, and an overall improved quality of life for residents. For those seeking a nursing home facility, a high staffing rating like the one at Willow Pass Healthcare Center can provide peace of mind, knowing that there are enough staff members available to meet their needs. However, it is important to address the total nursing staff turnover rate at Willow Pass Healthcare Center, currently at 56.7%. This surpasses the state average by 24% and the national average by 8%. While a high turnover rate may raise concerns, it is crucial to investigate the underlying causes. High turnover could indicate issues with staff satisfaction, training, or management, leading to inconsistency in care and lack of continuity for residents. When evaluating nursing homes, a high turnover rate should prompt families to inquire about staff retention strategies and how it may impact the quality of care provided. Finding a balance between staffing ratings and turnover rates is essential in ensuring a positive and stable environment for residents at long-term care facilities like Willow Pass Healthcare Center.

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