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Willow Creek Healthcare Center

Last Updated: 2/1/2024

Legal Business Name WILLOW CREEK POST ACUTE, LLC
Affiliated Entity PROVIDENCE GROUP
Region West
Address 650 W. ALLUVIAL, Clovis, California 93611
County Fresno County
Phone 5593236200
CMS Certification Number CCN 555652
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.64222
Health Survey Score 161.333
Reported Incidents 3
Number of Complaints 10
Infection Control Citations 0.0
Number of Fines 2
Amount of Fines $16893.5
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.2 3.2 2.87
Health 1.0 - - -
Quality 4.0 4.3 4.1 3.5
Short-Stay 3.0 - - -
Long-Stay 5.0 - - -
Turnover % 67.4% 45.8% 50.1% 52.72%
Staffing 2.0 3.1 3.2 2.7

Overall Rating

Willow Creek Healthcare Center in Clovis, California, caters to the 93611 zip code in Fresno. The facility has been rated 1.0 out of 5 on TrustedCareReviews.com, placing it significantly below state and national averages by -69% and -65% respectively. When considering nursing homes, the overall rating is crucial in informing families and loved ones about the quality of care provided. A low rating like the one received by Willow Creek Healthcare Center can indicate areas where the facility may fall short in staffing, care quality, cleanliness, safety, and other important factors. It's important for families looking for long-term care or rehabilitation services to carefully consider all available information, including ratings and reviews, before making a decision. While Willow Creek Healthcare Center may have a lower rating compared to the state and national averages, each facility is unique, and individual experiences may vary. To make an informed choice, it's essential to explore detailed reviews and ratings when selecting a nursing home.

QM Rating

Quality ratings are crucial for individuals assessing nursing homes for their loved ones' care needs. Willow Creek Healthcare Center boasts a quality measure rating of 4.0, indicating a commitment to providing high standards of care. While this facility performs 7% lower than state benchmarks, it shines on a national scale with a rating 14% higher than average. Quality ratings provide valuable insights into a facility's performance, aiding in evaluating overall care quality. By considering such data, individuals can better understand the level of service provided by Willow Creek Healthcare Center and make informed decisions when selecting a nursing home for their loved ones.

Staffing Rating

Staffing ratings are essential for evaluating the quality of care at nursing homes. Willow Creek Healthcare Center has a staffing rating of 2.0, notably lower than both state and national averages. This suggests challenges in providing adequate staffing levels to meet residents' needs. Staffing ratios directly impact the attention and care residents receive, influencing their overall well-being and satisfaction. At Willow Creek Healthcare Center, the turnover rate for nursing staff is 67.4%, significantly higher than state and national averages. High turnover rates can disrupt the continuity and quality of care for residents. This can lead to inconsistent care, poor communication among staff members, and increased stress on remaining employees. Families and individuals looking for long-term care options should consider turnover rates as an indicator of staff retention and overall satisfaction within a facility. Taking staffing ratings and turnover rates into account, individuals can make more informed decisions when choosing a nursing home or long-term care facility. Facilities with lower staffing ratings and higher turnover rates may struggle to provide consistent, quality care due to potential staff shortages and frequent personnel changes. It's vital to thoroughly review and compare these metrics alongside other factors such as care quality, amenities, and resident reviews to ensure selecting a facility that can meet specific needs and expectations.

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