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Arbor Glen Care Center

Last Updated: 2/1/2024

Legal Business Name ENSIGN SAN DIMAS LLC
Affiliated Entity THE ENSIGN GROUP
Region West
Address 1033 E. ARROW HIGHWAY, Glendora, California 91740
County Los Angeles County
Phone 6269637531
CMS Certification Number CCN 056360
Owership Type For profit - Individual
Nurse Hours Per Resident Per Day 4.15054
Health Survey Score 170.667
Reported Incidents 6
Number of Complaints 23
Infection Control Citations 3.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.2 3.2 2.87
Health 1.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 44.6% 45.8% 50.1% 52.72%
Staffing 3.0 3.1 3.2 2.7

Introduction

Arbor Glen Care Center in Glendora, CA, has garnered an overall rating of 2.0 on a scale of 1-5 according to TrustedCareReviews.com. This facility's rating is notably -38% lower than the state average and -30% lower than the national average. These figures provide a comparative benchmark against other nursing homes in California and across the country. When evaluating nursing homes, the overall rating plays a crucial role in helping individuals make informed decisions about long-term care facilities. A lower rating such as the one at Arbor Glen Care Center raises questions about the quality of care, staff-to-patient ratios, cleanliness, safety measures, and overall satisfaction of residents and their families. It prompts a closer look into the specific factors contributing to this rating and underscores the importance of digging deeper into the reviews and ratings provided by actual residents, family members, and healthcare professionals who have experience with the facility. Understanding the significance of overall ratings and how they compare to state and national benchmarks equips individuals with valuable insights into the performance and reputation of nursing homes like Arbor Glen Care Center. By exploring reviews and detailed breakdowns of ratings, prospective residents and their families can make well-informed choices that align with their specific needs and expectations for long-term care.

Quality Measure Rating

When considering the quality rating of Arbor Glen Care Center, it's evident that the facility excels in providing top-notch care for its residents. With a quality measure rating of 5.0, Arbor Glen Care Center surpasses the state benchmark by 16% and the national benchmark by 43%. These impressive numbers indicate that the facility consistently meets or exceeds the expectations set for nursing homes in the region and across the country. Quality ratings play a crucial role in evaluating nursing homes as they reflect the overall standard of care provided to residents. A high-quality rating like the one achieved by Arbor Glen Care Center signifies that the facility maintains a superior level of service, prioritizes the well-being of its residents, and adheres to best practices in long-term care. This information is valuable for individuals seeking the best possible environment for themselves or their loved ones, as it helps guide them towards reputable facilities that consistently deliver exceptional care and support.

Staffing Rating

When evaluating nursing homes like Arbor Glen Care Center, staffing ratings play a crucial role in determining the quality of care residents receive. With a staffing rating of 3.0, Arbor Glen's performance is slightly below the state average by -3% but exceeds the national average by 11%. Staffing ratings reflect the number of nursing hours provided to each resident, including registered nurses, licensed practical nurses, and certified nursing assistants. Higher staffing ratings indicate better staffing levels, which can lead to improved resident outcomes and overall satisfaction. While Arbor Glen may fall slightly short compared to the state average, it is important to consider the national benchmark as well, which demonstrates that the facility is performing relatively well in terms of staffing. In addition to staffing ratings, nursing home turnover rates are another important factor to consider when evaluating the quality of care provided. Arbor Glen Care Center's total nursing staff turnover rate is 44.6%, which is -3% lower than the state average and -15% lower than the national average. A lower turnover rate indicates stability within the staff, which can lead to better continuity of care and stronger relationships between staff and residents. High turnover rates can impact the quality of care provided, as new staff members may not be as familiar with the residents or the facility's procedures, potentially leading to inconsistencies in care. By maintaining a relatively low turnover rate compared to both state and national averages, Arbor Glen demonstrates a commitment to providing consistent and reliable care to its residents.

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