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Serento Casa

Last Updated: 2/1/2024

Legal Business Name GENSANDIMAS LLC
Affiliated Entity
Region West
Address 1740 S SAN DIMAS AVE, San Dimas, California 91773
County Los Angeles County
Phone 9093940304
CMS Certification Number CCN 555737
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 5.22676
Health Survey Score 168.0
Reported Incidents 6
Number of Complaints 6
Infection Control Citations 3.0
Number of Fines 17
Amount of Fines $133215.84
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.2 3.2 2.87
Health 1.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 4.0 - - -
Turnover % 82.1% 45.8% 50.1% 52.72%
Staffing 3.0 3.1 3.2 2.7

Overall Rating

Serento Casa, located in San Dimas, CA, has garnered an overall rating of 2.0 out of 5 on TrustedCareReviews.com. This rating, based on a scale of 1-5, indicates a below-average performance in comparison to other nursing homes in the area and across the nation. Specifically, Serento Casa's rating is 38% lower than the state average and 30% lower than the national benchmark. When evaluating nursing homes, understanding the significance of their overall ratings is paramount. The rating provides a snapshot of the facility's performance in key areas such as quality of care, staff-to-resident ratio, safety measures, and overall satisfaction among residents and their families. A rating below the state and national averages, like that of Serento Casa, may indicate areas where the facility falls short in meeting industry standards and best practices. Prospective residents and their families rely on unbiased reviews and ratings to make informed decisions about long-term care facilities. While Serento Casa's rating may raise concerns, it is important to delve deeper into specific factors contributing to this score. By exploring individual ratings in categories such as cleanliness, staff competence, amenities, and resident feedback, one can gain a more comprehensive understanding of what to expect from this particular nursing home.

QM Rating

When evaluating nursing homes, one crucial factor to consider is the quality rating of the facility. Let's take Serento Casa for example, which boasts an impressive quality measure rating of 5.0. This rating surpasses the state average by 16% and shines even brighter on a national scale, standing 43% higher than the national benchmark. Such high ratings indicate that Serento Casa excels in providing top-notch care and services for residents, exceeding industry standards and expectations. It's important for individuals seeking long-term care options to pay close attention to quality ratings like these as they serve as valuable benchmarks for assessing the level of care and overall performance of nursing home facilities. By choosing a highly-rated facility like Serento Casa, families can have more confidence in the quality of care their loved ones will receive.

Staffing Rating

When evaluating nursing homes, staffing ratings play a crucial role in determining the quality of care residents receive. Serento Casa, with a staffing rating of 3.0, is slightly below the state average of staffing ratings, showing a 3% lower performance. However, compared to the national average, Serento Casa stands 11% higher, indicating a relatively strong staffing level in a broader context. Staffing ratings reflect the number of nurses and caregivers available to residents, impacting their daily care and overall well-being. The total nursing staff turnover rate of 82.1% at Serento Casa is significantly higher than both the state and national averages by 79% and 56%, respectively. High turnover rates can be concerning as they may indicate potential issues within the facility, such as job satisfaction, work environment, or management practices. A high turnover rate can lead to disruptions in care continuity, impacting the quality of care provided to residents. It is essential for prospective residents and their families to consider turnover rates when assessing nursing homes, as it could impact the consistency and quality of care their loved ones receive.

3.8

San Dimas

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