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West Covina Healthcare Center

Last Updated: 2/1/2024

Legal Business Name AG WEST COVINA, LLC
Affiliated Entity CAMBRIDGE HEALTHCARE SERVICES
Region West
Address 850 S. SUNKIST AVE., West Covina, California 91790
County Los Angeles County
Phone 6269623368
CMS Certification Number CCN 055992
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.90347
Health Survey Score 151.333
Reported Incidents 7
Number of Complaints 34
Infection Control Citations 4.0
Number of Fines 8
Amount of Fines $89111.1
Payment Denials 2

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.2 3.2 2.87
Health 1.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 3.0 - - -
Long-Stay 5.0 - - -
Turnover % 56.9% 45.8% 50.1% 52.72%
Staffing 3.0 3.1 3.2 2.7

Overall Rating

When it comes to evaluating nursing homes, one of the key indicators that individuals and families often consider is the overall rating. At West Covina Healthcare Center in West Covina, CA, the facility has received an overall rating of 2.0 out of 5 based on TrustedCareReviews.com's scale. This rating places West Covina Healthcare Center at -38% lower than the state average and -30% lower than the national average. When looking at the overall rating of a nursing home like West Covina Healthcare Center, it is important to consider what this rating signifies in the evaluation of long-term care facilities. An overall rating takes into account various factors such as quality of care, staffing levels, health inspections, and other important metrics. While a rating of 2.0 may indicate some areas for improvement, it is essential for individuals to delve deeper into specific categories and reviews to get a more comprehensive understanding of the facility's strengths and weaknesses. Choosing a nursing home or long-term care facility is a significant decision that requires careful consideration. While the overall rating provides a general overview, it is crucial for individuals to explore the detailed reviews, ratings, and feedback from residents, families, and staff members to make an informed choice that best meets their loved ones' needs. TrustedCareReviews.com aims to provide transparent and unbiased information to assist individuals in making well-informed decisions about nursing homes and long-term care facilities.

QM Rating

West Covina Healthcare Center has demonstrated an exceptional commitment to quality care, boasting a quality measure rating of 5.0. Compared to the state average, this facility's rating exceeds expectations by 16%, while nationally, it stands an impressive 43% above the benchmark. These substantial differentials suggest that West Covina Healthcare Center excels in providing top-tier services and amenities for residents in need of nursing home and long-term care. By evaluating quality ratings such as these, individuals navigating the healthcare landscape can make more informed decisions when selecting a facility that aligns with their needs and preferences. Quality ratings offer a valuable insight into the level of care provided, allowing for a more comprehensive assessment of a facility's overall performance.

Staffing Rating

Staffing is a crucial aspect to consider when evaluating nursing homes, as it directly impacts the quality of care provided to residents. West Covina Healthcare Center, with a staffing rating of 3.0, falls slightly below the state average by 3% but surpasses the national average by 11%. This indicates that while the facility may have room for improvement compared to local standards, it is performing relatively well on a broader scale. When comparing the total nursing staff turnover rate of 56.9% at West Covina Healthcare Center to the state average, which is 24% lower, and the national average, which is 8% lower, it is evident that the facility is experiencing higher turnover than its counterparts. High turnover rates can be concerning as they may lead to instability and impact the continuity of care for residents. It is essential for individuals seeking long-term care options to carefully consider these staffing metrics as they provide insights into the level of attention and consistency residents can expect to receive at a nursing home.

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