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Crystal Cove Care Center

Last Updated: 2/1/2024

Legal Business Name NORWAY MAPLE HOLDINGS, LLC
Affiliated Entity PROVIDENCE GROUP
Region West
Address 1445 SUPERIOR AVENUE, Newport Beach, California 92663
County Orange County
Phone 9495153930
CMS Certification Number CCN 055929
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.78529
Health Survey Score 102.667
Reported Incidents 4
Number of Complaints 17
Infection Control Citations 2.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.2 3.2 2.87
Health 2.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 4.0 - - -
Long-Stay 5.0 - - -
Turnover % 46.3% 45.8% 50.1% 52.72%
Staffing 2.0 3.1 3.2 2.7

Introduction

Crystal Cove Care Center in Newport Beach, CA, serves residents in the surrounding zip code of 92663 in Orange County, earning an overall rating of 3.0 out of 5. While this rating indicates satisfactory care, there is room for improvement. Prospective residents and their families must delve deeper to understand the specific factors contributing to this rating to make informed decisions about long-term care options. Comparing Crystal Cove Care Center's performance to both state and national benchmarks provides valuable insights for families seeking the right nursing home for their loved ones.

Quality Measure Rating

Crystal Cove Care Center boasts an impressive quality measure rating of 5.0, surpassing the state benchmark by 16% and exceeding the national average by 43%. This high rating reflects the facility's commitment to providing exceptional care and services to residents. Quality ratings like this one are indispensable tools for families researching nursing homes, as they offer insights into the level of care provided. Facilities with high quality ratings, such as Crystal Cove Care Center, demonstrate a dedication to maintaining excellence in long-term care, aiding families in making well-informed decisions about their loved ones' well-being.

Staffing Rating

Staffing ratings play a crucial role in determining the quality of care residents can expect at a nursing home. Crystal Cove Care Center's staffing rating of 2.0 falls -35% below the state average and -26% below the national benchmark. This rating reflects the number of nursing hours provided per resident per day, including licensed nurses, nursing aides, and clinical staff. Lower staffing ratings may indicate challenges in delivering adequate care and attention to residents, impacting overall quality of life and health outcomes. High turnover rates among nursing staff can also disrupt continuity of care, affecting residents' comfort and relationships with caregivers. Crystal Cove Care Center exhibits a total nursing staff turnover of 46.3%, slightly higher than the state average and lower than the national standard. High turnover rates may signal underlying issues such as burnout or dissatisfaction with management, impacting the quality of care provided. In contrast, facilities with lower turnover rates often boast a stable and committed workforce, leading to better care coordination and resident satisfaction. In conclusion, evaluating nursing homes involves considering staffing ratings and turnover rates to gauge the quality of care offered. Facilities with higher staffing ratings and lower turnover rates typically provide better care experiences, improved health outcomes, and a higher quality of life for residents. By analyzing these metrics, families can make informed decisions when selecting a nursing home for their loved ones, ensuring they receive the care and support they need.

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