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Manorcare Health Services-Palm Desert

Last Updated: 2/1/2024

Legal Business Name MANOR CARE OF PALM DESERT CA LLC
Affiliated Entity HCR MANORCARE
Region West
Address 74-350 COUNTRY CLUB DRIVE, Palm Desert, California 92260
County Riverside County
Phone 7603410261
CMS Certification Number CCN 555339
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 4.13267
Health Survey Score 165.333
Reported Incidents 11
Number of Complaints 36
Infection Control Citations 1.0
Number of Fines 1
Amount of Fines $655.08
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.2 3.2 2.87
Health 1.0 - - -
Quality 4.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 3.0 - - -
Turnover % 69.9% 45.8% 50.1% 52.72%
Staffing 2.0 3.1 3.2 2.7

Introduction

When it comes to researching nursing homes for your loved ones, understanding the ratings and reviews of facilities can offer valuable insights into the quality of care provided. Manorcare Health Services-Palm Desert, located in Palm Desert, California, is one such facility that is essential to assess for those seeking long-term care options. In this article, we will delve into the overall rating, quality measure rating, and staffing rating of Manorcare Health Services-Palm Desert, providing a comprehensive overview of the facility's performance and guiding families in making informed decisions.

Overall Rating

Manorcare Health Services-Palm Desert has an overall rating of 1.0, falling significantly below both state and national averages by 69% and 65%, respectively. This rating serves as a crucial indicator of the facility's performance in areas such as patient care, cleanliness, and staff competence. While the overall rating may seem low, it is essential for families to explore individual ratings and reviews to gain a full understanding of the care provided at Manorcare Health Services-Palm Desert.

Quality Measure Rating

Quality measure ratings are pivotal in assessing the level of care offered by nursing homes. Manorcare Health Services-Palm Desert boasts a quality measure rating of 4.0, showcasing their dedication to providing exceptional care. While this rating is 7% below the state average, it stands 14% higher than the national average. Understanding these metrics can assist families in evaluating the quality of care provided at Manorcare Health Services-Palm Desert and in choosing the best long-term care facility for their loved ones.

Staffing Rating

Staffing ratings are crucial in determining the level of care and attention residents can expect to receive at a nursing home. Manorcare Health Services-Palm Desert holds a staffing rating of 2.0, which is 35% lower than the state average and 26% lower than the national average. These ratings indicate the number of nurses and caregivers available to attend to residents' needs, influencing the overall quality of care and resident experience. Additionally, the facility reports a high nursing staff turnover rate of 69.9%, significantly exceeding both state and national averages. High turnover rates can signal potential challenges in care provision and impact the consistency and quality of care provided to residents at Manorcare Health Services-Palm Desert.

Conclusion

In conclusion, evaluating nursing homes based on overall ratings, quality measure ratings, and staffing ratings provides valuable insights into the care provided and can aid families in making informed decisions. By examining these metrics, individuals can select a nursing home that offers a comfortable and supportive environment that meets the long-term care needs of their loved ones. Manorcare Health Services-Palm Desert's ratings and turnover rates highlight both strengths and potential challenges within the facility, allowing families to make well-informed choices for their loved ones' care.

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