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Highland Palms Healthcare Center

Last Updated: 2/1/2024

Legal Business Name CEDAR HOLDING LLC
Affiliated Entity PROVIDENCE GROUP
Region West
Address 7534 PALM AVENUE, Highland, California 92346
County San Bernardino County
Phone 9098620611
CMS Certification Number CCN 056024
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.86191
Health Survey Score 62.0
Reported Incidents 0
Number of Complaints 10
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 5.0 3.2 3.2 2.87
Health 4.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 47.7% 45.8% 50.1% 52.72%
Staffing 2.0 3.1 3.2 2.7

Overall Rating

When it comes to evaluating nursing homes for your loved ones, the overall rating of a facility is a key factor to consider. Highland Palms Healthcare Center in Highland, CA, stands out with an impressive overall rating of 5.0 out of 5. This rating is not only exceptional but also speaks volumes about the quality of care and services provided at this facility. Comparing the rating of Highland Palms Healthcare Center to benchmarks is crucial in understanding its performance relative to others in the state and nationwide. With a rating that is 56% higher than the state average and 74% higher than the national average, Highland Palms Healthcare Center excels in ensuring exceptional care and support for its residents. These statistics indicate that Highland Palms Healthcare Center surpasses the standards set by both the state and national levels, making it a standout choice for individuals seeking top-notch long-term care facilities. With such high ratings, prospective residents and their families can have confidence in the quality of care provided at Highland Palms Healthcare Center.

QM Rating

When it comes to evaluating nursing homes, quality ratings play a crucial role in guiding decisions for individuals and families seeking the best care for their loved ones. Highland Palms Healthcare Center, with a quality measure rating of 5.0, stands out as a remarkable facility in its commitment to providing top-notch care and services. Comparing this facility's rating to the state average reveals that Highland Palms Healthcare Center surpasses the standard by an impressive 16%, showcasing its dedication to excellence in long-term care. Furthermore, on a national scale, Highland Palms Healthcare Center excels even further, boasting a quality measure rating that is 43% above the national benchmark. These statistics highlight the exceptional level of care and support that residents can expect when choosing Highland Palms Healthcare Center for their long-term care needs. Quality ratings serve as essential benchmarks for evaluating nursing homes, and Highland Palms Healthcare Center's exceptional ratings reflect its unwavering commitment to providing superior care to its residents.

Staffing Rating

Staffing is a crucial aspect to consider when evaluating nursing homes, as it directly impacts the quality of care residents receive. Highland Palms Healthcare Center has a staffing rating of 2.0, which is notably lower than both the state average (-35%) and national average (-26%). A facility's staffing rating reflects the number of staff available to attend to residents' needs, including nurses, aides, and support personnel. A lower staffing rating may indicate potential challenges in providing personalized care, timely assistance, and overall supervision to residents. When comparing staffing ratings, it is essential to understand the implications for the level of attention and support residents can expect to receive. In addition to staffing ratings, turnover rates among nursing staff are another critical factor to consider when assessing nursing home quality. Highland Palms Healthcare Center reports a total nursing staff turnover of 47.7%, which is significantly higher than the state average by 4% and lower than the national average by -10%. High turnover rates can have detrimental effects on resident care, leading to inconsistency in caregiver relationships, lack of continuity in treatment plans, and potential disruptions in service delivery. Evaluating turnover rates allows prospective residents and their families to gain insight into the stability and reliability of a facility's workforce, which can directly impact the overall quality of care provided. When exploring nursing home options, it is essential to delve into staffing ratings and turnover statistics to make informed decisions about the level of care and attention residents will receive. By understanding the significance of these factors and how they compare to benchmarks at both the state and national levels, individuals can better assess the quality and reliability of a nursing home's staff, ultimately ensuring a comfortable and supportive environment for their loved ones.

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