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Highland Care Center Of Redlands

Last Updated: 2/1/2024

Legal Business Name AG REDLANDS LLC
Affiliated Entity CAMBRIDGE HEALTHCARE SERVICES
Region West
Address 700 EAST HIGHLAND AVENUE, Redlands, California 92374
County San Bernardino County
Phone 9097932678
CMS Certification Number CCN 055650
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.96843
Health Survey Score 95.5
Reported Incidents 3
Number of Complaints 7
Infection Control Citations 3.0
Number of Fines 1
Amount of Fines $19460.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 3.2 3.2 2.87
Health 3.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 42.5% 45.8% 50.1% 52.72%
Staffing 4.0 3.1 3.2 2.7

Overall Rating

Highland Care Center of Redlands, located in Redlands, CA, is a long-term care facility that prioritizes the needs of its residents. With an impressive overall rating of 4.0 out of 5, Highland Care Center surpasses the state average by 25% and the national benchmark by 39%. This exceptional rating positions Highland Care Center of Redlands as a standout facility in the realm of nursing homes, emphasizing its dedication to providing high-quality care and ensuring resident satisfaction.

QM Rating

Quality measure ratings are crucial in helping individuals make informed decisions when selecting a nursing home. Highland Care Center Of Redlands has received an outstanding quality measure rating of 5.0, exceeding the state benchmark by 16% and the national benchmark by 43%. This rating reflects the facility's commitment to delivering top-tier care that aligns with industry standards. Individuals can rely on quality ratings like these to choose a nursing home that meets their specific needs and preferences, ensuring a high level of quality care for themselves or their loved ones.

Staffing Rating

The staffing rating of a nursing home is a vital aspect to consider when assessing the quality of care provided to residents. Highland Care Center Of Redlands boasts a commendable Staffing Rating of 4.0, surpassing the state average by 29% and the national average by 48%. This rating indicates that the facility maintains adequate staffing levels to meet the needs of its residents, ensuring they receive sufficient attention and care from the nursing staff. In addition to staffing levels, turnover rates of nursing staff are also crucial indicators of the quality of care. Highland Care Center Of Redlands demonstrates a Total nursing staff turnover of 42.5%, which is significantly lower than both the state average by 7% and the national average by 19%. A lower turnover rate suggests greater staff stability, continuity of care, and potentially higher quality services for residents. By considering both staffing rating and turnover rate, individuals can assess the level of care and stability offered by facilities like Highland Care Center Of Redlands, making informed decisions based on reliable data.

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