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Pacific Hills Manor

Last Updated: 2/1/2024

Legal Business Name COVENANT CARE MORGAN HILL, LLC
Affiliated Entity COVENANT CARE
Region West
Address 370 NOBLE COURT, Morgan Hill, California 95037
County Santa Clara County
Phone 4087797346
CMS Certification Number CCN 056037
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 4.09882
Health Survey Score 102.667
Reported Incidents 8
Number of Complaints 11
Infection Control Citations 0.0
Number of Fines 1
Amount of Fines $34557.25
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.2 3.2 2.87
Health 2.0 - - -
Quality 5.0 4.3 4.1 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 40.4% 45.8% 50.1% 52.72%
Staffing 4.0 3.1 3.2 2.7

Overall Rating

Pacific Hills Manor in Morgan Hill, CA, is reviewed on TrustedCareReviews.com with an overall rating of 3.0 out of 5. While this places Pacific Hills Manor slightly below the state average, it is still 5% higher than the national benchmark. This rating is a valuable reference point for families and loved ones searching for high-quality care for their elderly relatives. It offers insights into the facility's performance, amenities, staff, and overall atmosphere, highlighting areas for improvement compared to the state average and areas where Pacific Hills Manor excels compared to national standards. TrustedCareReviews.com provides a comprehensive overview of Pacific Hills Manor based on user experiences and data-driven assessments, serving as a reliable resource for individuals in Morgan Hill looking for long-term care facilities.

QM Rating

Pacific Hills Manor has received an impressive quality measure rating of 5.0, surpassing state benchmarks by 16% and outperforming national standards by 43%. This high rating demonstrates the facility's dedication to providing top-notch care and services to its residents. Quality ratings like this are crucial for individuals making decisions about long-term care for their loved ones. By comparing these ratings with state and national benchmarks, families can gain valuable insights into the quality of care offered by Pacific Hills Manor, helping them choose a facility that meets their expectations and ensures the well-being and comfort of their relatives.

Staffing Rating

Staffing ratings are paramount in evaluating nursing homes, and Pacific Hills Manor shines with a staffing rating of 4.0, surpassing the state average by 29% and the national average by an impressive 48%. This high rating indicates that Pacific Hills Manor excels in providing adequate staffing levels to ensure residents receive the attention and support they need. High staffing ratings are associated with better outcomes for patients, higher satisfaction levels, and overall improved quality of care. In addition to staffing ratings, turnover rates among nursing staff are key indicators of operational efficiency and staff retention practices. Pacific Hills Manor demonstrates a lower-than-average total nursing staff turnover rate of 40.4%, which is 12% below the state average and 23% below the national average. A lower turnover rate signifies a stable and dedicated workforce that contributes to better continuity of care, stronger relationships between staff and residents, and a positive working environment. In conclusion, facilities like Pacific Hills Manor, with high staffing ratings and low turnover rates, are likely to offer residents quality care, personalized attention, and a supportive environment. Families can use these metrics to make informed decisions when choosing a nursing home that meets their needs and expectations, ensuring their loved ones receive the best possible care.

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