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Westside Care Center

Last Updated: 2/1/2024

Legal Business Name WESTSIDE CARE CENTER, LLC
Affiliated Entity ICARE HEALTH NETWORK
Region Northeast
Address 349 BIDWELL STREET, Manchester, Connecticut 6040
County Hartford County
Phone 8606479191
CMS Certification Number CCN 075252
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.14424
Health Survey Score 79.5
Reported Incidents 3
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 2
Amount of Fines $197149.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.9 2.9 2.87
Health 1.0 - - -
Quality 5.0 3.3 3.6 3.5
Short-Stay 5.0 - - -
Long-Stay 4.0 - - -
Turnover % 44.2% 43.2% 47.9% 52.72%
Staffing 2.0 3.1 2.8 2.7

Overall Rating

Westside Care Center, located in Manchester, CT, has received an overall rating of 2.0 out of 5, placing it 31% below the state average and 30% below the national average. These ratings are essential indicators of the quality of care and services provided by nursing homes like Westside Care Center. Understanding these metrics is crucial for families and loved ones looking for a suitable long-term care option. When evaluating nursing homes, the overall rating reflects various aspects such as staff responsiveness, cleanliness, safety measures, and patient satisfaction. A lower overall rating, as seen in the case of Westside Care Center, indicates areas where the facility may fall short compared to state and national benchmarks. Potential residents can make informed decisions by considering specific factors such as staffing ratios, staff training, health and safety protocols, and resident feedback. TrustedCareReviews.com offers valuable insights and data-driven reviews to assist families and loved ones in navigating the complexities of choosing a nursing home or long-term care facility that meets their needs.

QM Rating

Westside Care Center has achieved an impressive quality measure rating of 5.0, surpassing the state average by 52% and outperforming the national benchmark by 43%. This high-quality rating demonstrates the facility's commitment to delivering exceptional care and services. Quality ratings are crucial in assessing nursing homes as they reflect the overall standard of care provided to residents. Exceeding both state and national averages, Westside Care Center sets a high standard for quality that families and loved ones can trust. A top-quality rating indicates excellence in patient care, staff competence, cleanliness, and overall satisfaction, essential factors in selecting a nursing home for their loved ones.

Staffing Rating

Staffing ratings are vital in evaluating nursing homes like Westside Care Center as they directly impact the quality of care residents receive. With a staffing rating of 2.0, this facility falls significantly below the state average by 35% and lags behind the national average by 26%. A lower staffing rating suggests that residents may receive less personalized care and attention, affecting their well-being and satisfaction. Westside Care Center reports a total nursing staff turnover of 44.2%, which is 2% higher than the state average and 16% lower than the national average. High turnover rates can indicate underlying issues within the facility, such as poor work culture, inadequate training, or high levels of stress among staff members. Considering staffing ratings and turnover rates is crucial when evaluating nursing homes. Facilities with higher staffing ratings and lower turnover rates tend to offer more consistent and reliable care, leading to better resident outcomes and higher satisfaction levels. By understanding these metrics and comparing them to state and national benchmarks, families and loved ones can make informed decisions about selecting the best facility for their long-term care needs.

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