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Regal Heights Healthcare & Rehab Center

Last Updated: 2/1/2024

Legal Business Name REGAL HEIGHTS HEALTHCARE & REHAB CENTER, LLC
Affiliated Entity NATIONWIDE HEALTHCARE SERVICES
Region Southeast
Address 6525 LANCASTER PIKE, Hockessin, Delaware 19707
County New Castle County
Phone 3029980181
CMS Certification Number CCN 085006
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.83631
Health Survey Score 307.333
Reported Incidents 4
Number of Complaints 11
Infection Control Citations 3.0
Number of Fines 4
Amount of Fines $141921.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.5 2.8 2.87
Health 1.0 - - -
Quality 3.0 4.3 3.2 3.5
Short-Stay 3.0 - - -
Long-Stay 3.0 - - -
Turnover % 53.8% 49.6% 53.0% 52.72%
Staffing 3.0 3.8 2.6 2.7

Overall Rating

Regal Heights Healthcare & Rehab Center is a facility in Hockessin, DE, that has received an overall rating of 1.0 on TrustedCareReviews.com. This rating is quite low compared to both the state and national averages, being -71% lower than the state benchmark and -65% lower than the national benchmark. When looking at these statistics, it is essential for families and loved ones searching for long-term care options to grasp the significance of these ratings. The overall rating of a nursing home serves as a crucial indicator of its quality and the level of care it offers to its residents. A low overall rating, like the one at Regal Heights Healthcare & Rehab Center, could indicate potential issues in various areas such as staff competency, facility cleanliness, resident satisfaction, and overall management. While individual needs and preferences may vary, conducting thorough research and visiting facilities in person are vital steps to making an informed decision when choosing a nursing home or long-term care facility. TrustedCareReviews.com strives to offer transparent and unbiased insights into these facilities to help individuals effectively compare and evaluate their options.

QM Rating

Regal Heights Healthcare & Rehab Center has a quality measure rating of 3.0, which is -30% lower than the state average and -14% lower than the national average. Quality ratings are paramount in the decision-making process when evaluating nursing homes. These ratings provide valuable insights into the overall performance, care, and services provided by a facility. While the quality measure rating at this facility is lower compared to state and national benchmarks, various factors such as staffing ratios, health inspection results, and resident satisfaction surveys contribute to the overall rating and should be considered when selecting a nursing home. Quality ratings serve as a valuable tool for individuals seeking trustworthy long-term care options.

Staffing Rating

When assessing nursing homes like Regal Heights Healthcare & Rehab Center, it is crucial to consider the staffing rating. The facility has a staffing rating of 3.0, which is 21% lower than the state average but 11% higher than the national benchmark. This data suggests that while there is room for improvement compared to the state, the facility is performing relatively well on a national scale in terms of staffing levels. Staffing rating is critical as it directly affects the quality of care residents receive, with higher staff-to-resident ratios typically leading to better outcomes. Another vital aspect to consider is the turnover rate of the nursing staff. Regal Heights Healthcare & Rehab Center has a total nursing staff turnover rate of 53.8%, which is 8% higher than the state average and 2% higher than the national average. High turnover rates can be concerning as they may indicate underlying issues within the facility such as inadequate training, stressful work environments, or staff dissatisfaction. This can impact the continuity and quality of care provided to residents, as frequent staff changes can disrupt caregiver-resident relationships and lead to inconsistencies in care delivery. In conclusion, when evaluating nursing homes like Regal Heights Healthcare & Rehab Center, it is essential to consider both the staffing rating and turnover rates as they significantly impact the overall quality of care provided. While a higher staffing rating may indicate better care provision, a lower turnover rate demonstrates stability and consistency in care delivery. By considering these factors along with other metrics and reviews available on TrustedCareReviews.com, families and loved ones can make more informed decisions when choosing a nursing home for themselves or their loved ones.

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