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Dolphin Pointe Health Care Center

Last Updated: 2/1/2024

Legal Business Name DOLPHIN POINTE HEALTH CARE LLC
Affiliated Entity
Region Southeast
Address 5355 DOLPHIN POINT BLVD, Jacksonville, Florida 32211
County Duval County
Phone 9374348820
CMS Certification Number CCN 106135
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.90203
Health Survey Score 26.4
Reported Incidents 0
Number of Complaints 1
Infection Control Citations 3.0
Number of Fines 1
Amount of Fines $39354.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 3.1 2.8 2.87
Health 3.0 - - -
Quality 5.0 3.9 3.2 3.5
Short-Stay 3.0 - - -
Long-Stay 5.0 - - -
Turnover % 69.8% 50.4% 53.0% 52.72%
Staffing 3.0 3.2 2.6 2.7

Introduction

Dolphin Pointe Health Care Center, located in Jacksonville, FL, is a long-term care facility with an impressive overall rating of 4.0 out of 5. Serving the community within the zip codes of 32211 in Duval County, this facility surpasses the state average by 29% and stands 39% above the national benchmark. These statistics provide valuable insights for individuals exploring nursing home options for their loved ones.

Overall Rating

When assessing nursing homes, the overall rating serves as a vital indicator of a facility's performance across key measures. Dolphin Pointe Health Care Center's exceptional 4.0 rating signifies a commitment to delivering quality services and creating a nurturing environment for residents. Understanding the significance of overall ratings in the context of nursing homes helps families make informed decisions when selecting a care facility.

QM Rating

Quality measure ratings play a crucial role in aiding families in choosing the right long-term care option. Dolphin Pointe Health Care Center boasts an impressive quality measure rating of 5.0, surpassing both state and national benchmarks by 28% and 43%, respectively. These ratings highlight the facility's commitment to delivering top-tier care and maintaining high service standards, making it a reputable choice for those seeking quality long-term care services.

Staffing Rating

Staffing ratings directly impact the quality of care provided to residents in nursing homes. Dolphin Pointe Health Care Center's staffing rating of 3.0 is 6% lower than the state average but 11% higher than the national average. While the facility's staffing levels may raise some concerns compared to the state benchmark, surpassing the national average suggests positive aspects of their staffing practices. However, high turnover rates, such as the total nursing staff turnover of 69.8% at Dolphin Pointe Health Care Center, raise red flags regarding staff stability. Despite turnover rates being considerably higher than state and national averages, further investigation and understanding of the facility's circumstances are crucial before making any decisions on long-term care options. In conclusion, Dolphin Pointe Health Care Center's above-average overall rating, impressive quality measure rating, and staffing rating highlight its commitment to providing quality care services to residents. Families exploring nursing home options can consider these ratings as valuable insights when making informed decisions for their loved ones' long-term care needs.

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