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Smith Crossing

Last Updated: 2/1/2024

Legal Business Name WASHINGTON & JANE SMITH COMMUNITY - ORLAND PARK
Affiliated Entity
Region Midwest
Address 10501 EMILIE LANE, Orland Park, Illinois 60467
County Cook County
Phone 7083262300
CMS Certification Number CCN 146110
Owership Type Non profit - Other
Nurse Hours Per Resident Per Day 5.49162
Health Survey Score 84.0
Reported Incidents 0
Number of Complaints 5
Infection Control Citations 3.0
Number of Fines 22
Amount of Fines $112888.74
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.6 2.9 2.87
Health 2.0 - - -
Quality 1.0 3.0 3.5 3.5
Short-Stay 2.0 - - -
Long-Stay 1.0 - - -
Turnover % 59.1% 52.8% 54.6% 52.72%
Staffing 4.0 2.3 2.7 2.7

Facility Overview

Smith Crossing, located in Orland Park, IL, is a long-term care facility serving seniors in the surrounding zip codes of 60467 in Cook County. According to TrustedCareReviews.com, the overall rating for Smith Crossing is 1.0 on a scale of 1 to 5. This rating places the facility significantly below both the state and national averages, standing at -62% lower than the state benchmark and -65% lower than the national standard. When considering nursing homes like Smith Crossing, the overall rating offers insights into various aspects such as staff-to-resident ratio, quality of care, safety measures, cleanliness, and resident satisfaction. A rating of 1.0 indicates areas of improvement compared to industry benchmarks.

Quality Measure Rating

In terms of quality measures, Smith Crossing has received a rating of 1.0, indicating below-average performance compared to the state benchmark (-67%) and national benchmark (-71%). Quality ratings play a crucial role in assessing the level of care and services provided by nursing homes. Families looking for the best care for their loved ones can use these ratings as valuable metrics when making decisions. By understanding and comparing quality ratings, individuals can make informed choices when selecting a suitable long-term care facility.

Staffing Rating

Smith Crossing boasts a commendable staffing rating of 4.0, surpassing both state and national averages by 74% and 48%, respectively. This high rating reflects the facility's focus on ensuring adequate and skilled staff members are available to deliver quality care. A higher staffing rating suggests a lower resident-to-staff ratio, leading to more personalized attention and better care outcomes for residents. However, the facility records a total nursing staff turnover rate of 59.1%, exceeding state and national averages by 12%. High turnover rates can indicate potential issues such as inadequate training or low job satisfaction, impacting care delivery. Families should consider turnover rates when evaluating nursing homes, as facilities with lower turnover rates often provide more consistent and high-quality care for residents.

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