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Heartland Senior Living

Last Updated: 2/1/2024

Legal Business Name HEARTLAND SENIOR LIVING LLC
Affiliated Entity
Region Midwest
Address 101 TROWBRIDGE ROAD, Neoga, Illinois 62447
County Cumberland County
Phone 2178952665
CMS Certification Number CCN 146030
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.55191
Health Survey Score 206.0
Reported Incidents 9
Number of Complaints 5
Infection Control Citations 1.0
Number of Fines 6
Amount of Fines $211519.0
Payment Denials 3

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.6 2.9 2.87
Health 1.0 - - -
Quality 2.0 3.0 3.5 3.5
Short-Stay 2.0 - - -
Long-Stay 2.0 - - -
Turnover % 41.5% 52.8% 54.6% 52.72%
Staffing 2.0 2.3 2.7 2.7

Introduction

Heartland Senior Living, located in Neoga, IL, is a long-term care facility serving residents in the surrounding zip codes of 62447 in Cumberland. While the facility may have an overall rating of 1.0 on a scale of 1 to 5, it is essential for families and loved ones to understand the significance of this rating when considering care options for their elderly relatives. By delving into the specific components that contribute to this rating, individuals can gain a more comprehensive understanding of the strengths and areas for improvement at Heartland Senior Living. TrustedCareReviews.com serves as a reliable source of information for individuals looking to make informed decisions about nursing homes and long-term care facilities. By providing transparent and unbiased reviews, the platform aims to guide individuals in their search for quality care options.

Quality Measure Rating (QM)

Quality ratings are crucial in evaluating nursing homes and providing insight into the overall quality of care and services offered. With a quality measure rating of 2.0, Heartland Senior Living performs -33% lower compared to the state average and -43% lower compared to national benchmarks. By considering quality ratings alongside factors such as staff-to-resident ratio and resident feedback, individuals can paint a more comprehensive picture of what to expect from the facility. It is important to delve deeper into what factors contribute to these quality ratings and how they reflect on Heartland Senior Living's ability to effectively meet residents' needs. This information can help families and loved ones make informed decisions about the care options available to their elderly relatives.

Staffing Rating

Staffing ratings play a crucial role in assessing the quality of care provided by nursing homes. With a staffing rating of 2.0, Heartland Senior Living falls significantly below the state average by 13% and nationally by 26%. This rating reflects the number of nursing hours per resident per day and directly impacts the level of care residents receive. In addition to staffing ratings, turnover rates are also an important factor to consider when evaluating nursing homes. Heartland Senior Living reports a total nursing staff turnover of 41.5%, which is 21% higher than the state and national averages. High turnover rates can lead to reduced familiarity between staff and residents, impacting the quality and continuity of care provided. By evaluating nursing homes based on their staffing ratings and turnover rates, families can gain insight into the level of care and attention their loved ones can expect at a particular facility. Facilities with lower staffing ratings and higher turnover rates may struggle to provide consistent and high-quality care, prompting families to consider alternative options for their elderly relatives.

Nearby Facilities

Cumberland Rehab & Health Cc

CCN: 146113

Overall Rating: 1/5

Distance: 17.0 miles

Number of Certified Beds: 54