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Waterford Crossing

Last Updated: 2/1/2024

Legal Business Name HANCOCK REGIONAL HOSPITAL
Affiliated Entity TRILOGY HEALTH SERVICES
Region Midwest
Address 1332 WATERFORD CIR, Goshen, Indiana 46526
County Elkhart County
Phone 5745343920
CMS Certification Number CCN 155760
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.49449
Health Survey Score 28.0
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 5.0 2.9 2.9 2.87
Health 4.0 - - -
Quality 5.0 3.9 3.5 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 41.0% 54.8% 54.6% 52.72%
Staffing 3.0 2.2 2.7 2.7

Waterford Crossing Review

Waterford Crossing in Goshen, IN, has earned an outstanding overall rating of 5.0, making it a standout choice in the realm of nursing homes and long-term care facilities. With a rating that surpasses the state average by 72% and the national benchmark by 74%, Waterford Crossing demonstrates a dedicated commitment to providing top-quality care and services to its residents. Evaluating nursing homes and long-term care facilities involves considering critical factors such as the overall rating. An overall rating of 5.0 signifies excellence in terms of quality of care, staff responsiveness, cleanliness, safety measures, and the overall environment. Families and individuals seeking high standards of care for their loved ones can trust Waterford Crossing, a facility with an exceptional overall rating that prioritizes residents' well-being and comfort. By exceeding both state and national averages by significant margins, Waterford Crossing showcases a consistent dedication to offering exceptional care and support to its residents. This exemplary performance sets Waterford Crossing apart as a leading provider in the industry, earning the trust and recognition of those in search of superior long-term care facilities.

Quality Measure Rating

Defying expectations, Waterford Crossing boasts a remarkable quality measure rating of 5.0, exceeding state benchmarks by 28% and surpassing national averages by 43%. This distinguished rating speaks volumes about the level of care and services provided at Waterford Crossing, positioning it as a premier choice for individuals seeking long-term care or assisted living facilities. Quality measure ratings are crucial indicators of the standard of care residents can expect within nursing homes. High ratings reflect a commitment to excellence in service delivery, resident satisfaction, and the overall quality of life in the facility. By opting for a highly-rated establishment like Waterford Crossing, individuals and their families can rest assured they are selecting a reputable and dependable care provider.

Staffing Rating

In assessing Waterford Crossing's staffing rating of 3.0, it is evident that the facility surpasses state benchmarks by 36% and national averages by 11%. Staffing levels play a vital role in the quality of care provided to residents, impacting factors such as nurse-to-patient ratios, staff training, and continuity of care. The facility's favorable turnover rate of 41.0% further reinforces its stability and commitment to quality care. A lower turnover rate signifies stability within the staff, leading to better continuity of care, stronger resident relationships, and potentially improved overall service quality. When considering the staffing rating and turnover rate together, it becomes clear that Waterford Crossing is dedicated to delivering consistent, quality care to its residents. These metrics, along with resident reviews, facility amenities, and overall quality of care, can guide individuals in making informed decisions about their choice of long-term care facility.

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