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Heritage Center

Last Updated: 2/1/2024

Legal Business Name PULASKI MEMORIAL HOSPITAL
Affiliated Entity
Region Midwest
Address 1201 W BUENA VISTA RD, Evansville, Indiana 47710
County Vanderburgh County
Phone 8124290700
CMS Certification Number CCN 155104
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.41197
Health Survey Score 59.333
Reported Incidents 0
Number of Complaints 7
Infection Control Citations 1.0
Number of Fines 3
Amount of Fines $25400.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 3.0 3.9 3.5 3.5
Short-Stay 3.0 - - -
Long-Stay 4.0 - - -
Turnover % 53.4% 54.8% 54.6% 52.72%
Staffing 2.0 2.2 2.7 2.7

Evaluating Heritage Center in Evansville, Indiana

Located in Evansville, Indiana, Heritage Center is a long-term care facility that caters to the community within the zip code of 47710 in Vanderburgh. The facility has an overall rating of 2.0 on a scale of 1-5, positioning it as a below-average facility for long-term care services. When compared to the state average, Heritage Center lags behind by -31%, while on a national level, it falls short by -30%. In evaluating nursing homes, the overall rating serves as a critical benchmark for individuals seeking quality care for their loved ones. The rating reflects factors such as staffing ratios, health and safety inspections, quality measures, and resident satisfaction surveys. A rating of 2.0 indicates room for improvement in crucial areas that directly impact the well-being and satisfaction of residents. Understanding how Heritage Center fares in comparison to state and national averages sheds light on its performance relative to its peers. With ratings lower by significant percentages, it highlights areas that require attention and enhancement to meet industry standards and improve the overall quality of care provided to residents. Engaging in further exploration of specific metrics can provide valuable insights into the strengths and weaknesses of Heritage Center, aiding individuals in making informed decisions about long-term care options.

Quality Measures at Heritage Center

When comparing the quality measure rating of Heritage Center at 3.0 with state and national benchmarks, it is notable that the facility is performing -23% and -14% lower, respectively. Understanding quality ratings is crucial when evaluating nursing homes as it provides insights into the level of care and services offered to residents. By analyzing these ratings, individuals can make informed decisions about the best facility for their loved ones based on data-driven comparisons.

Staffing Analysis at Heritage Center

Upon analyzing the staffing ratings at Heritage Center, it is important to look beyond the numbers and understand the implications for residents and their families. The facility's staffing rating of 2.0 falls below both state and national benchmarks by 9% and 26%, respectively. This suggests that there may be staffing challenges impacting the level of care and attention that residents receive. Additionally, the total nursing staff turnover rate at Heritage Center stands at 53.4%, slightly lower than the state average but higher than the national benchmark by 1%. High turnover rates can signify issues related to job satisfaction, workload, management practices, or staff morale, which can disrupt continuity of care for residents. When evaluating nursing homes, staffing ratings and turnover rates are key components to consider. Optimal staffing levels ensure that residents receive the care and attention they require, while lower turnover rates suggest a stable workforce that can build meaningful relationships with residents. It is essential for individuals researching nursing home options to weigh these factors alongside other aspects of care quality to make informed decisions that align with their loved ones' needs.

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