Friendship Village Retirement
Last Updated: 2/1/2024
| Legal Business Name | FRIENDSHIP VILLAGE INC. |
| Affiliated Entity | |
| Region | Midwest |
| Address | 600 PARK LANE, Waterloo, Iowa 50702 |
| County | Black Hawk County |
| Phone | 3192918100 |
| CMS Certification Number CCN | 165081 |
| Owership Type | Non profit - Corporation |
| Nurse Hours Per Resident Per Day | 5.67354 |
| Health Survey Score | 88.667 |
| Reported Incidents | 3 |
| Number of Complaints | 1 |
| Infection Control Citations | 1.0 |
| Number of Fines | 1 |
| Amount of Fines | $121317.95 |
| Payment Denials | 1 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 3.0 | 2.9 | 2.9 | 2.87 |
| Health | 2.0 | - | - | - |
| Quality | 4.0 | 3.1 | 3.5 | 3.5 |
| Short-Stay | 4.0 | - | - | - |
| Long-Stay | 4.0 | - | - | - |
| Turnover % | 29.3% | 55.0% | 54.6% | 52.72% |
| Staffing | 5.0 | 3.2 | 2.7 | 2.7 |
Overall Rating
Friendship Village Retirement in Waterloo, IA, has received an overall rating of 3.0 out of 5 on TrustedCareReviews.com. This rating places it 3% above the state average in Iowa and 5% higher than the national average. When looking for a nursing home for a loved one, the overall rating can provide a quick overview of the facility's performance in various aspects such as quality of care, staff friendliness, and more. While Friendship Village Retirement stands above average both locally and nationally, it is important to delve deeper into specific categories to gain a better understanding of its strengths and areas for potential improvement.
QM Rating
Quality ratings are crucial when it comes to selecting a nursing home, and Friendship Village Retirement shines with a quality measure rating of 4.0. This surpasses the state average by 29% and the national average by 14%, indicating a commitment to providing top-notch care and services. Factors considered in quality ratings include staffing levels, resident satisfaction, and adherence to healthcare regulations. By taking quality ratings into account alongside other factors like location and amenities, individuals can make more informed decisions about the standard of care offered at a particular facility. Choosing a nursing home with a high quality rating can lead to a more positive experience for residents and their families.
Staffing Rating
One of the key aspects to look at when evaluating a nursing home is the staffing rating, where Friendship Village Retirement excels with a rating of 5.0. This facility surpasses state expectations by 56% and national standards by an impressive 85%, showcasing a dedication to providing adequate staff to meet residents' needs. In addition, Friendship Village Retirement reports a total nursing staff turnover of 29.3%, significantly below both the state and national averages. Lower turnover rates indicate a more stable and experienced staff, leading to better continuity of care and relationships between staff and residents. By considering both staffing ratings and turnover rates, individuals can gain valuable insights into the level of care and comfort provided at a nursing home.
Nearby Facilities
Ravenwood Specialty Care
CCN: 165251
Overall Rating: 2/5
Distance: 0.0 miles
Number of Certified Beds: 176
Harmony House Health Care Cent
CCN: 165152
Overall Rating: 4/5
Distance: 2.91 miles
Number of Certified Beds: 70
Harmony Waterloo
CCN: 165034
Overall Rating: 2/5
Distance: 2.91 miles
Number of Certified Beds: 97