Northcrest Specialty Care
Last Updated: 2/1/2024
| Legal Business Name | CARE INITIATIVES |
| Affiliated Entity | CARE INITIATIVES |
| Region | Midwest |
| Address | 2001 HEATH STREET, Waterloo, Iowa 50703 |
| County | Black Hawk County |
| Phone | 3192344423 |
| CMS Certification Number CCN | 165165 |
| Owership Type | Non profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.35054 |
| Health Survey Score | 43.333 |
| Reported Incidents | 1 |
| Number of Complaints | 33 |
| Infection Control Citations | 1.0 |
| Number of Fines | 3 |
| Amount of Fines | $4918.35 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 3.0 | 2.9 | 2.9 | 2.87 |
| Health | 3.0 | - | - | - |
| Quality | 4.0 | 3.1 | 3.5 | 3.5 |
| Short-Stay | 4.0 | - | - | - |
| Long-Stay | 4.0 | - | - | - |
| Turnover % | 72.2% | 55.0% | 54.6% | 52.72% |
| Staffing | 2.0 | 3.2 | 2.7 | 2.7 |
Overview
Northcrest Specialty Care, located in Waterloo, IA, is a long-term care facility serving the surrounding areas, including the zip code 50703 in Black Hawk. With an overall rating of 3.0 out of 5 on TrustedCareReviews.com, Northcrest Specialty Care exceeds the state average by 3% and the national average by 5%. This higher rating suggests that the facility excels in providing quality care and services to its residents, potentially leading to a better quality of life and overall satisfaction for those in need of long-term care.
Quality Measures
With a quality measure rating of 4.0, Northcrest Specialty Care has met or exceeded industry standards for quality care. Comparatively, the facility's quality rating is 29% higher than the state average and 14% above the national average, positioning it as a reputable choice for individuals seeking long-term care services. Quality ratings like these help individuals assess the level of care and services provided by nursing homes, aiding in selecting the best facility for their needs.
Staffing
Northcrest Specialty Care holds a staffing rating of 2.0, falling below the state average by 38% and the national average by 26%. This lower rating may suggest a shortage of staff members, potentially impacting the delivery of personalized care and timely assistance to residents. Additionally, with a total nursing staff turnover of 72.2%, exceeding the state average by 31% and the national average by 37%, the facility exhibits high turnover rates that may affect continuity of care and consistency for residents. Prospective residents and families should carefully consider both staffing ratings and turnover rates when choosing a nursing home. Facilities like Northcrest Specialty Care, with lower staffing ratings and high turnover rates, may face challenges in providing consistent, high-quality care to residents. By evaluating these metrics alongside other indicators, individuals can make well-informed decisions about selecting a nursing home that aligns with their unique needs and expectations.
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