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Crystal Heights Care Center

Last Updated: 2/1/2024

Legal Business Name WILLS CORPORATION
Affiliated Entity
Region Midwest
Address 1514 HIGH AVENUE WEST, Oskaloosa, Iowa 52577
County Mahaska County
Phone 6416737032
CMS Certification Number CCN 165570
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.5238
Health Survey Score 25.333
Reported Incidents 0
Number of Complaints 0
Infection Control Citations
Number of Fines 7
Amount of Fines $11526.82
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.9 2.9 2.87
Health 3.0 - - -
Quality 4.0 3.1 3.5 3.5
Short-Stay 4.0 - - -
Long-Stay 4.0 - - -
Turnover % 48.5% 55.0% 54.6% 52.72%
Staffing 2.0 3.2 2.7 2.7

Overall Rating

Crystal Heights Care Center, situated in Oskaloosa, IA, holds an overall rating of 3.0 out of 5, placing it 3% above the state average and 5% higher than the national benchmark. This rating provides valuable insights into the quality of care and services offered at the facility compared to others in Mahaska County and across the nation. When considering nursing homes, the overall rating serves as a crucial benchmark for individuals seeking long-term care for themselves or their loved ones. It reflects various factors such as staffing levels, health inspection results, and quality measures, providing a comprehensive snapshot of the facility's performance. With a 3.0 rating, Crystal Heights Care Center meets expected standards for nursing homes, boasting slight advantages over both the state and national averages. Prospective residents and families can use this rating to guide their decision-making process by gaining an objective assessment of the facility's strengths and areas for improvement.

QM Rating

Crystal Heights Care Center boasts a commendable quality measure rating of 4.0, showcasing its commitment to providing top-notch care services. Compared to state averages, this facility excels by 29%, demonstrating its dedication to surpassing local standards. Nationally, Crystal Heights Care Center stands 14% higher, indicating its ability to meet and exceed benchmarks on a broader scale. Quality ratings are essential when assessing nursing homes, as they provide insights into the level of care, safety, and overall satisfaction offered by the facility. A higher quality rating gives families more assurance in the quality of services provided, making Crystal Heights Care Center a reputable option for individuals seeking long-term care solutions.

Staffing Rating

Staffing is a crucial aspect of evaluating nursing homes, with the staffing rating serving as an indicator of the level of care residents can expect to receive. Crystal Heights Care Center's staffing rating of 2.0 falls -38% below the state average and -26% below the national average, suggesting potential staffing challenges compared to its counterparts. Adequate staffing levels are vital for ensuring residents receive timely and quality care. Therefore, prospective residents and families may want to inquire further about the staff-to-resident ratio and how it may impact their loved ones' experience at Crystal Heights Care Center. Apart from staffing ratings, turnover rates among nursing staff are another crucial factor to consider. Crystal Heights Care Center has a total nursing staff turnover rate of 48.5%, which is -12% lower than the state average and -8% lower than the national average. High turnover rates can impact the continuity and quality of care provided to residents, as frequent changes in staff may lead to disruptions in care routines and relationships with residents. Individuals researching long-term care facilities should inquire about turnover rates and how the facility addresses staff retention to ensure consistent and reliable care for their loved ones.

Nearby Facilities

Northern Mahaska Specialty Care

CCN: 165274

Overall Rating: 1/5

Distance: 0.0 miles

Number of Certified Beds: 79

Oskaloosa Care Center

CCN: 165589

Overall Rating: 2/5

Distance: 0.0 miles

Number of Certified Beds: 83