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Hillcrest Health Care Center

Last Updated: 2/1/2024

Legal Business Name RIVERSIDE HEALTHCARE, INC.
Affiliated Entity THE ENSIGN GROUP
Region Midwest
Address 2121 AVENUE L, Hawarden, Iowa 51023
County Sioux County
Phone 7125511074
CMS Certification Number CCN 165245
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 2.94738
Health Survey Score 53.333
Reported Incidents 3
Number of Complaints 23
Infection Control Citations
Number of Fines 4
Amount of Fines $21125.0
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 2.0 3.1 3.5 3.5
Short-Stay 1.0 - - -
Long-Stay 3.0 - - -
Turnover % 75.9% 55.0% 54.6% 52.72%
Staffing 1.0 3.2 2.7 2.7

Introduction

Nestled in the serene setting of Hawarden, IA, Hillcrest Health Care Center stands as a dedicated provider of long-term care services to the community. As a third-party review site, we present the facts about Hillcrest Health Care Center, offering an objective perspective for individuals seeking information on nursing homes in the area. With an overall rating of 1.0 out of 5, it is essential to analyze key metrics such as quality measures and staffing ratings to gain a comprehensive understanding of the facility's performance and suitability for prospective residents and their families.

Overall Rating

Hillcrest Health Care Center has an overall rating of 1.0 based on a scale of 1-5, which is a significant metric to consider when assessing the quality of care provided by the facility. This rating places Hillcrest Health Care Center at -66% lower than the state average and -65% lower than the national benchmark, highlighting potential areas for improvement. By comparing these ratings against industry standards, individuals can gauge the facility's performance in areas such as quality of care, staff-to-resident ratios, cleanliness, safety measures, and overall satisfaction levels reported by residents and their families.

Quality Measure Rating

Quality measures serve as a critical benchmark for evaluating nursing homes based on parameters such as staffing levels, health inspections, and the quality of care provided to residents. Hillcrest Health Care Center currently holds a quality measure rating of 2.0, reflecting a performance that is -35% lower than the state average and -43% lower than the national benchmark. These figures provide valuable insights into the facility's overall quality and performance compared to its peers, emphasizing the importance of thorough research and consideration of multiple factors beyond just ratings when selecting a suitable nursing home.

Staffing Rating

Staffing ratings play a crucial role in determining the quality of care provided to residents in nursing homes. Hillcrest Health Care Center, with a staffing rating of 1.0, falls significantly below the state and national averages, indicating potential challenges in meeting residents' needs. Additionally, the facility reports a total nursing staff turnover of 75.9%, considerably higher than both state and national averages, highlighting potential issues within the facility that may impact the continuity of care and overall quality of life for residents. It is essential for individuals to consider staffing ratings and turnover rates as critical indicators when evaluating nursing homes to ensure the well-being and satisfaction of their loved ones. In conclusion, by carefully assessing and comparing metrics such as overall ratings, quality measures, and staffing ratings, families can make more informed decisions when selecting a nursing home for their loved ones. Understanding these key factors can help individuals navigate the complex process of choosing a long-term care facility that meets their specific needs and preferences, ultimately ensuring the best possible quality of life for residents.

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