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Pontchartrain Health Care Center

Last Updated: 2/1/2024

Facility Rating Comparisons (Scale 1-5)

Pontchartrain Health Care Center Review

Located in Mandeville, LA, Pontchartrain Health Care Center is a long-term care facility serving residents in the surrounding zip code of 70448 in St. Tammany Parish. The facility has received an overall rating of 2.0 out of 5 on TrustedCareReviews.com. This rating places Pontchartrain Health Care Center -13% lower than the state average and -30% lower than the national average. Understanding the significance of the overall rating is crucial for families seeking long-term care options for their loved ones. A rating of 2.0 may suggest areas for improvement in aspects such as quality of care, staff competence, facility cleanliness, safety measures, and resident satisfaction levels. By comparing these ratings against benchmarks, individuals can gain valuable insights to make informed decisions regarding long-term care options.

Quality Measure Ratings

In terms of quality measure ratings, Pontchartrain Health Care Center has received a rating of 1.0. This rating falls significantly below both the state and national averages, with a -52% lower rating compared to the state average and a -71% lower rating compared to the national average. These statistics indicate potential areas where improvements may be necessary to meet industry standards and ensure resident well-being. Quality measure ratings are essential in evaluating nursing homes, offering insights into the level of care and services provided. Understanding these ratings can help individuals make informed decisions about the best facility for their specific needs. Lower quality measure ratings, like those of Pontchartrain Health Care Center, can serve as indicators of areas that may require improvement to prioritize quality care and customer satisfaction.

Staffing Ratings

Staffing ratings play a critical role in assessing nursing homes and long-term care facilities. Pontchartrain Health Care Center has a staffing rating of 2.0, aligning with the state average but falling -26% below the national average. Staffing levels directly impact the quality of care residents receive, with higher staff often correlating to better care and attention. Additionally, Pontchartrain Health Care Center has a total nursing staff turnover rate of 73.8%, which is 37% higher than the state average and 40% higher than the national average. High turnover rates can lead to inconsistencies in care and disrupt the relationships between residents and caregivers. Evaluating a facility's turnover rate provides insight into its ability to retain qualified and experienced staff, which directly impacts the quality of care provided to residents. By considering overall ratings, quality measure ratings, and staffing ratings, families can make well-informed decisions when selecting a nursing home for their loved ones. These metrics offer a comprehensive understanding of a facility's performance and its commitment to providing quality care and services to residents.

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