TrustedCareReviews.com

Helping You Make the Right Choice

Back to Search

Mercy Home

Last Updated: 2/1/2024

Legal Business Name NORTHERN MAINE GENERAL
Affiliated Entity
Region Northeast
Address 3402 AROOSTOOK ROAD, Eagle Lake, Maine 4739
County Aroostook County
Phone 2074445152
CMS Certification Number CCN 205129
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 4.82684
Health Survey Score 41.333
Reported Incidents 2
Number of Complaints 0
Infection Control Citations
Number of Fines 3
Amount of Fines $11800.75
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.0 2.9 2.87
Health 2.0 - - -
Quality 3.0 3.3 3.6 3.5
Short-Stay - - -
Long-Stay 3.0 - - -
Turnover % 89.6% 55.7% 47.9% 52.72%
Staffing 4.0 3.7 2.8 2.7

Overall Rating

Mercy Home, located in Eagle Lake, ME, is a long-term care facility serving the surrounding zip codes of 4739 in Aroostook. With an overall rating of 2.0 out of 5 on TrustedCareReviews.com, Mercy Home falls below both the state and national averages by 33% and 30%, respectively. This data suggests areas for improvement at the facility and highlights the importance of considering this information when choosing long-term care options for loved ones. Comparing Mercy Home's overall rating to benchmarks such as state and national averages provides families with valuable insights into the quality of care and services offered. By understanding how Mercy Home stacks up against similar facilities, individuals can better assess whether the facility aligns with their loved ones' needs and preferences. Utilizing data-driven insights from platforms like TrustedCareReviews.com can be instrumental in making informed decisions about long-term care.

QM Rating

Quality ratings play a crucial role in evaluating nursing homes like Mercy Home, which holds a quality measure rating of 3.0. While this rating aligns with industry standards, it falls slightly below the state average by 9% and the national average by 14%. These comparisons offer individuals seeking long-term care options valuable information to help them make decisions that best suit their loved ones' needs. By understanding how Mercy Home's quality rating compares to state and national benchmarks, families can gain insights into the level of care and services provided at the facility.

Staffing Rating

Considering the staffing ratings of nursing homes is essential, and Mercy Home boasts a 4.0 staffing rating. This rating, 8% higher than the state average and 48% higher than the national average, suggests strong staffing levels at the facility. While a high staffing rating does not guarantee quality care, it indicates there may be ample staff available to attend to residents' needs, fostering a positive care environment. However, Mercy Home's total nursing staff turnover rate of 89.6% raises concerns, being 61% higher than the state average and 70% higher than the national average. High turnover rates can impact the consistency of care and residents' relationships with caregivers, potentially leading to variations in care delivery. When evaluating nursing homes, families should consider both staffing ratings and turnover rates alongside other factors to make informed decisions about the quality of care provided to their loved ones. In conclusion, by reviewing overall ratings, quality ratings, and staffing ratings, families can gain valuable insights into Mercy Home's care quality, service levels, and staffing levels. These data-driven insights can help individuals make informed decisions when selecting a long-term care facility that best meets the needs and preferences of their loved ones.

Nearby Facilities

Forest Hill Manor

CCN: 205176

Overall Rating: 5/5

Distance: 15.23 miles

Number of Certified Beds: 45

High View Manor

CCN: 205114

Overall Rating: 3/5

Distance: 24.07 miles

Number of Certified Beds: 51

Caribou Rehab And Nursing Center

CCN: 205117

Overall Rating: 2/5

Distance: 30.99 miles

Number of Certified Beds: 68