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Springbrook Center

Last Updated: 2/1/2024

Legal Business Name WESTBROOK OPERATIONS, LLC
Affiliated Entity GENESIS HEALTHCARE
Region Northeast
Address 300 SPRING ST, Westbrook, Maine 4092
County Cumberland County
Phone 2078561230
CMS Certification Number CCN 205068
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.5736
Health Survey Score 33.333
Reported Incidents 7
Number of Complaints 6
Infection Control Citations
Number of Fines 0
Amount of Fines $0.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.0 2.9 2.87
Health 3.0 - - -
Quality 4.0 3.3 3.6 3.5
Short-Stay 5.0 - - -
Long-Stay 3.0 - - -
Turnover % 43.4% 55.7% 47.9% 52.72%
Staffing 3.0 3.7 2.8 2.7

Introduction

Springbrook Center, located in Westbrook, ME, is a long-term care facility serving the surrounding zip codes of 4092 in Cumberland. The facility has an overall rating of 3.0 on a scale of 1-5, indicating a moderate level of care and service quality. When compared to the state average, Springbrook Center's rating is 0% lower, suggesting that it meets the standards set within the state. Nationally, however, the facility stands slightly above average, with a rating that is 5% higher than the national benchmark.

The Importance of Overall Ratings

The overall rating of a nursing home like Springbrook Center serves as an important benchmark for evaluating the quality of care provided at the facility. It takes into account various factors such as staffing levels, health inspection results, and quality measures to provide a comprehensive assessment. Potential residents and their families often use these ratings as a starting point in their search for a suitable long-term care facility. An overall rating of 3.0 indicates that Springbrook Center offers an acceptable level of care, but individuals may want to delve deeper into specific areas of interest to make an informed decision.

Quality Measures Rating

When evaluating nursing homes, one crucial aspect to consider is the quality rating of the facility. Take, for example, Springbrook Center, which boasts a quality measure rating of 4.0. This rating positions Springbrook Center 21% higher than the state average and 14% higher than the national benchmark. Such statistics provide valuable insight into the level of care and services offered by the facility in comparison to its peers. Quality ratings serve as a valuable tool for individuals seeking a nursing home or long-term care facility, offering a benchmark for evaluating and selecting the most appropriate option for their loved ones. By understanding and analyzing quality ratings, individuals can make informed decisions when it comes to choosing a nursing home that aligns with their specific needs and expectations.

Staffing Rating and Turnover Rate

When it comes to evaluating nursing homes, one crucial aspect to consider is the staffing rating. Springbrook Center, with a staff rating of 3.0, falls -19% lower compared to the state average but stands 11% higher nationally. Staffing ratings are an important indicator of the level of care and attention residents may receive at a facility. Facilities with higher staffing ratings tend to have more resources available to cater to the needs of their residents. It's essential for potential residents and their families to review staffing ratings carefully to ensure that the facility can provide adequate care and support. Another vital metric to examine when evaluating nursing homes is the total nursing staff turnover rate. At Springbrook Center, the turnover rate is 43.4%, which is -22% lower than the state average and -18% lower than the national average. High turnover rates can impact the continuity and quality of care provided to residents. Facilities with low turnover rates may offer more stable and consistent care by retaining experienced staff members. Evaluating turnover rates alongside staffing ratings can give a more comprehensive picture of the overall quality of care delivered at a nursing home. It is crucial for individuals researching nursing homes to delve into these metrics to make informed decisions about the best facility for their loved ones.

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