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Oak Grove Center

Last Updated: 2/1/2024

Legal Business Name WATERVILLE SNF OPERATIONS, LLC
Affiliated Entity GENESIS HEALTHCARE
Region Northeast
Address 27 COOL ST, Waterville, Maine 4901
County Kennebec County
Phone 2078730721
CMS Certification Number CCN 205091
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.18038
Health Survey Score 58.667
Reported Incidents 4
Number of Complaints 13
Infection Control Citations 0.0
Number of Fines 1
Amount of Fines $3250.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 3.0 2.9 2.87
Health 2.0 - - -
Quality 3.0 3.3 3.6 3.5
Short-Stay 3.0 - - -
Long-Stay 2.0 - - -
Turnover % 58.5% 55.7% 47.9% 52.72%
Staffing 2.0 3.7 2.8 2.7

Overall Rating

Oak Grove Center, located in Waterville, ME, offers long-term care for individuals in the surrounding area, including those in the Kennebec zip code of 4901. The facility has received an overall rating of 2.0 out of 5. This places Oak Grove Center -33% lower than the state average and -30% lower than the national average. When looking into nursing homes, the overall rating is a crucial factor to consider. It gives a comprehensive view of the facility's performance in areas such as quality of care, staffing ratios, and resident satisfaction. With a rating of 2.0, Oak Grove Center falls below both state and national averages, highlighting potential areas for improvement. For families exploring long-term care options, understanding how a facility's overall rating compares to benchmarks provides valuable insights into the level of care and services they can expect. While Oak Grove Center's rating may suggest room for improvement, individuals should delve deeper into specific metrics and reviews to make informed decisions about their loved ones' care.

QM Rating

Quality ratings are essential when assessing nursing homes and making decisions. Oak Grove Center, for instance, has a quality measure rating of 3.0, which is -9% lower than the state average and -14% lower than the national benchmark. These ratings offer insights into the facility's performance in areas like staffing, safety, and resident care. Understanding quality ratings helps families make informed choices when selecting a nursing home. By analyzing these ratings alongside factors like location, services, and personal preferences, individuals can ensure they find a facility that meets their loved ones' specific needs and standards.

Staffing Rating

Staffing ratings play a critical role in evaluating nursing homes and determining the quality of care provided to residents. Oak Grove Center, with a staffing rating of 2.0, falls -46% below the state average and -26% below the national average. This suggests the facility may have fewer staff members per resident, potentially affecting the level of personalized attention and support residents receive. Additionally, high turnover rates among nursing staff, such as Oak Grove Center's total nursing staff turnover of 58.5%, can impact the quality of care. This rate exceeds the state average by 5% and the national average by 11%, potentially leading to inconsistent care and issues with staff familiarity with residents' needs. In summary, when considering nursing home options, it is vital to consider both staffing ratings and turnover rates. Facilities with low staffing ratings and high turnover may struggle to provide consistent, high-quality care. By understanding these metrics, families can make informed decisions about the level of care their loved ones may receive in a specific nursing home.

2.4

Waterville

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