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Complete Care At Heritage Llc

Last Updated: 2/1/2024

Legal Business Name COMPLETE CARE AT HERITAGE LLC
Affiliated Entity COMPLETE CARE
Region Southeast
Address 7232 GERMAN HILL ROAD, Dundalk, Maryland 21222
County Baltimore County
Phone 4102826310
CMS Certification Number CCN 215135
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.63755
Health Survey Score 215.5
Reported Incidents 0
Number of Complaints 1
Infection Control Citations
Number of Fines 9
Amount of Fines $84087.25
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.9 2.8 2.87
Health 1.0 - - -
Quality 5.0 3.6 3.2 3.5
Short-Stay 5.0 - - -
Long-Stay 3.0 - - -
Turnover % 58.4% 50.5% 53.0% 52.72%
Staffing 2.0 2.6 2.6 2.7

Overall Rating

When it comes to assessing nursing homes and long-term care facilities, one of the key factors that individuals consider is the overall rating of the facility. At TrustedCareReviews.com, we provide valuable insights into various facilities to help you make informed decisions. Complete Care At Heritage Llc, situated in Dundalk, Maryland, is one such facility that has garnered attention within the community. According to our data, Complete Care At Heritage Llc has received an overall rating of 2.0 on a scale of 1 to 5. This rating places it -31% lower than the state average and -30% lower than the national average. Understanding the significance of these figures is crucial when evaluating nursing homes. A lower overall rating compared to the state and national benchmarks may indicate areas where the facility falls short in terms of quality of care, amenities, staffing levels, or other important criteria. It prompts a closer examination of the facility's strengths and weaknesses to determine if it aligns with the needs and expectations of potential residents or their loved ones. At TrustedCareReviews.com, we aim to provide transparent and unbiased information to empower individuals in making decisions about nursing homes and long-term care facilities. Stay tuned as we delve deeper into the specific aspects that contribute to the overall rating of Complete Care At Heritage Llc.

QM Rating

When evaluating nursing homes, one important aspect to consider is the quality rating of the facility. Looking at Complete Care At Heritage Llc, it has a quality measure rating of 5.0, which is impressive. In comparison to the state average, this facility performs 39% higher, and nationally, it excels by 43%. This indicates that the quality of care provided at Complete Care At Heritage Llc surpasses both state and national benchmarks. High quality ratings like this can be a key factor in choosing the right long-term care facility for yourself or a loved one. It signifies a commitment to excellent care, safety, and overall patient satisfaction. When looking into nursing homes, paying attention to quality ratings can provide valuable insights into the level of care and services offered.

Staffing Rating

When considering nursing homes for your loved ones, assessing the staffing ratings is crucial in ensuring quality care. Complete Care At Heritage Llc holds a staffing rating of 2.0, showcasing a significant difference from the state average, which stands -23% lower, and even further behind compared to the national benchmark of -26% lower. This data suggests that there may be potential concerns regarding the adequacy of staffing levels at this facility in comparison to industry standards. Moreover, the total nursing staff turnover rate at Complete Care At Heritage Llc is recorded at 58.4%, a substantial variance from both the state and national averages, sitting at 16% and 11% higher, respectively. High turnover rates can impact the continuity of care provided to residents, potentially leading to disruptions in established routines and relationships, which are vital in long-term care settings. Evaluating nursing homes based on turnover rates is essential, as it indicates the stability of the workforce and potentially the quality of working conditions and staff satisfaction. By considering both staffing ratings and turnover rates when evaluating nursing homes, individuals can make informed decisions to ensure their loved ones receive the high-quality care they deserve. Monitoring these metrics is key to understanding the level of care and attention residents can expect from a facility, aiding in choosing a place that prioritizes staffing stability and adequate staff presence to meet the needs of residents effectively.

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