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Willow Brooke Ct Skilled Care Ctr At Heron Point

Last Updated: 2/1/2024

Legal Business Name HERON POINT OF CHESTERTOWN INC
Affiliated Entity ACTS RETIREMENT-LIFE COMMUNITIES
Region Southeast
Address 501 CAMPUS AVENUE, Chestertown, Maryland 21620
County Kent County
Phone 4107787300
CMS Certification Number CCN 215235
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 4.29825
Health Survey Score 48.667
Reported Incidents 0
Number of Complaints 0
Infection Control Citations
Number of Fines 1
Amount of Fines $657.8
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.9 2.8 2.87
Health 3.0 - - -
Quality 4.0 3.6 3.2 3.5
Short-Stay 3.0 - - -
Long-Stay 5.0 - - -
Turnover % 67.4% 50.5% 53.0% 52.72%
Staffing 4.0 2.6 2.6 2.7

Facility Overview

Willow Brooke Ct Skilled Care Ctr At Heron Point in Chestertown, MD, offers essential care services to residents in zip codes 21620 in Kent. With an overall rating of 3.0 out of 5, the facility performs slightly above the state average by 3% and nationally by 5%. These ratings are crucial for families seeking long-term care options as they provide a quick overview of the facility's performance compared to others in the state and country. When considering nursing homes, the overall rating at Willow Brooke Ct Skilled Care Ctr At Heron Point serves as a comprehensive indicator of care quality. A rating of 3.0 indicates that the facility meets basic standards and offers satisfactory services to residents. However, families looking for a facility may want to delve deeper into specific care services, staff qualifications, amenities, and resident reviews to make an informed decision. In the competitive landscape of nursing homes, understanding the overall rating relative to state and national benchmarks can help families narrow down their choices. Willow Brooke Ct Skilled Care Ctr At Heron Point's rating slightly above the averages suggests above-average care quality, prompting potential residents to investigate specific aspects of the facility to ensure it meets their expectations.

Quality Measures

Willow Brooke Ct Skilled Care Ctr At Heron Point boasts an impressive quality measure rating of 4.0, demonstrating their dedication to high-quality care for residents. Quality ratings play a significant role in helping families select the best care option for their loved ones. With a rating exceeding the state average by 11% and the national benchmark by 14%, the facility showcases a commitment to exceptional services and industry-leading standards. These ratings provide insight into the facility's performance, guaranteeing residents receive top-tier care and support during their stay.

Staffing

Staffing ratings at Willow Brooke Ct Skilled Care Ctr At Heron Point play a vital role in determining the level of care and attention residents receive. The facility holds a commendable staffing rating of 4.0, surpassing the state average by 54% and the national average by 48%. This high rating indicates the facility's emphasis on adequately staffing the facility, ensuring residents have access to the necessary support and assistance. Increased staffing typically results in better care quality, personalized attention, and improved overall satisfaction for residents. Moreover, understanding turnover rates among nursing staff can provide valuable insights into the operational dynamics of a nursing home. Willow Brooke Ct Skilled Care Ctr At Heron Point's Total nursing staff turnover rate of 67.4% exceeds the state average by 33% and the national average by 28%. While high turnover rates can indicate underlying issues, it is essential to consider other factors for a comprehensive evaluation. For families considering the facility, turnover rates help manage expectations regarding care continuity and caregiver team stability at Willow Brooke Ct Skilled Care Ctr At Heron Point.

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