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Hagerstown Healthcare Center

Last Updated: 2/1/2024

Legal Business Name DUAL LEASING CO., LLC
Affiliated Entity COMMUNICARE HEALTH
Region Southeast
Address 750 DUAL HIGHWAY, Hagerstown, Maryland 21740
County Washington County
Phone 3017974020
CMS Certification Number CCN 215336
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.42765
Health Survey Score 500.333
Reported Incidents 22
Number of Complaints 28
Infection Control Citations 31.0
Number of Fines 3
Amount of Fines $162557.98
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.8 2.87
Health 1.0 - - -
Quality 1.0 3.6 3.2 3.5
Short-Stay 2.0 - - -
Long-Stay 1.0 - - -
Turnover % 78.2% 50.5% 53.0% 52.72%
Staffing 1.0 2.6 2.6 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, TrustedCareReviews.com aims to provide users with accurate and insightful information to aid them in making informed decisions for their loved ones. In our extensive directory of facilities nationwide, we come across a diverse range of establishments, one of which is the Hagerstown Healthcare Center based in Hagerstown, MD, catering to the surrounding zip code of 21740 in Washington. The overall rating for Hagerstown Healthcare Center stands at 1.0 on our scale of 1-5. This rating serves as a key benchmark that signifies the quality of care and services offered at the facility. When comparing Hagerstown Healthcare Center's rating to the state average, it is evident that the facility is performing approximately 66% below the average level, reflecting areas where improvement may be necessary. Furthermore, on a national scale, the facility falls short by 65%, highlighting potential disparities in meeting industry standards and best practices. Understanding the significance of overall ratings is crucial in assessing the performance and reliability of nursing homes. These ratings act as a guide for individuals seeking long-term care options, indicating the level of service quality, staff professionalism, and overall satisfaction reported by residents and their families. At TrustedCareReviews.com, we emphasize the importance of reliable data and transparent evaluations to empower users with the necessary insights to navigate the complex landscape of healthcare facilities. Stay tuned for more in-depth reviews and insights on Hagerstown Healthcare Center and other facilities to help you make well-informed decisions regarding your long-term care needs.

QM Rating

Hagerstown Healthcare Center boasts a quality measure rating of 1.0, reflecting its commitment to providing care to its residents. When comparing this facility to the state average, Hagerstown Healthcare Center falls -72% lower, and nationally, -71% lower. Understanding quality ratings is essential when evaluating nursing homes, as they can serve as benchmarks for the level of care provided. While these ratings provide a glimpse into the facility's performance, it is important to consider various factors when choosing a nursing home for yourself or a loved one. Delving deeper into the specific areas assessed in the quality rating can offer valuable insights into the facility's strengths and areas for improvement, aiding in making an informed decision regarding long-term care options.

Staffing Rating

When evaluating nursing homes like Hagerstown Healthcare Center, staffing ratings play a crucial role in understanding the level of care and attention residents can expect to receive. With a staffing rating of 1.0, which is significantly lower compared to the state average by 62% and the national average by 63%, there may be concerns regarding the facility's ability to provide sufficient staffing levels to meet residents' needs. Proper staffing ratios are essential for ensuring personalized care, timely assistance, and overall resident well-being. A lower staffing rating may indicate potential challenges in maintaining quality care and addressing residents' individual needs promptly. Another key metric to consider when evaluating nursing homes is the turnover rate of nursing staff, as it reflects the stability and continuity of care within the facility. Hagerstown Healthcare Center reportedly has a total nursing staff turnover of 78.2%, which is notably higher than the state average by 55% and the national average by 48%. High turnover rates can lead to inconsistencies in care, disruptions in relationships between staff and residents, and potential gaps in knowledge transfer. Continuity of care is essential for building trust and meeting the unique needs of residents, and a high turnover rate may raise concerns about staff morale, workplace culture, and the overall quality of care provided at the facility. In conclusion, staffing ratings and turnover rates are critical factors to consider when evaluating nursing homes like Hagerstown Healthcare Center. These metrics offer insights into the facility's ability to deliver quality care, maintain consistent staffing levels, and provide a conducive work environment for nursing staff. It is essential for prospective residents and their families to weigh these factors carefully when making decisions about long-term care options to ensure a safe and supportive living environment.

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