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Mount Carmel Care Center

Last Updated: 2/1/2024

Legal Business Name MOUNT CARMEL CARE CENTER, INC.
Affiliated Entity CARMELITE SISTERS FOR THE AGED AND INFIRMED
Region Northeast
Address 320 PITTSFIELD ROAD, Lenox, Massachusetts 1240
County Berkshire County
Phone 4136372660
CMS Certification Number CCN 225581
Owership Type Non profit - Church related
Nurse Hours Per Resident Per Day 3.5075
Health Survey Score 30.667
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 1.0
Number of Fines 1
Amount of Fines $38675.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.9 2.9 2.87
Health 4.0 - - -
Quality 4.0 3.3 3.6 3.5
Short-Stay 5.0 - - -
Long-Stay 2.0 - - -
Turnover % 76.0% 47.7% 47.9% 52.72%
Staffing 1.0 3.1 2.8 2.7

Understanding Nursing Home Ratings

Mount Carmel Care Center, located in Lenox, Massachusetts, serves the surrounding zip codes of 1240 in Berkshire. With an overall rating of 3.0 out of 5, this facility surpasses the state average by 3% and the national benchmark by 5%. When looking for long-term care options for families or loved ones, the overall rating serves as a crucial reference point to gauge the quality of care and services provided. The overall rating is determined by factors such as staff-to-resident ratio, quality of medical care, safety protocols, cleanliness, and resident satisfaction. A higher rating, like the one achieved by Mount Carmel Care Center, signifies that the facility has met or exceeded industry benchmarks in these areas compared to other facilities statewide and nationwide. By achieving an overall rating of 3.0 and exceeding both state and national averages, Mount Carmel Care Center showcases its commitment to delivering quality care and services to its residents. This level of performance indicates that the facility may offer a higher standard of living, better healthcare outcomes, and a more supportive environment for its residents.

Quality Measures Matter

Quality ratings are essential indicators when evaluating nursing homes and determining the level of care and services provided to residents. Mount Carmel Care Center has received a quality measure rating of 4.0, surpassing the state average by 21% and the national average by 14%. These ratings reflect the facility's dedication to meeting and surpassing industry benchmarks for patient care and overall satisfaction. By achieving higher quality ratings compared to state and national averages, Mount Carmel Care Center demonstrates a commitment to excellence in providing long-term care services to its residents. Quality ratings offer crucial insights for families seeking trustworthy and dependable nursing home facilities for their loved ones.

Examining Staffing and Turnover Rates

Staffing ratings play a significant role in determining the quality of care provided in nursing homes. Mount Carmel Care Center has a staffing rating of 1.0, which is -68% lower than the state average and -63% lower than the national average. This rating indicates the number of qualified healthcare professionals available to tend to residents' needs. A poor staffing rating could suggest potential gaps in care delivery and inadequate attention to residents. Moreover, turnover rates among nursing staff can also provide insight into the quality of care and work environment within a facility. Mount Carmel Care Center has a total nursing staff turnover of 76.0%, which is 59% higher than the state average and 44% higher than the national average. High turnover rates may indicate issues such as burnout or job dissatisfaction, impacting the continuity and consistency of care provided to residents. When evaluating nursing homes, it is crucial to consider staffing ratings and turnover rates as they directly influence the quality of care delivered and the relationships built between staff and residents. Familes and loved ones should take these factors into account when choosing a nursing home for their loved ones.

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