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Hillcrest Commons Nursing & Rehabilitation Center

Last Updated: 2/1/2024

Legal Business Name HILLCREST EXTENDED CARE SERVICES, INC
Affiliated Entity INTEGRITUS HEALTHCARE
Region Northeast
Address 169 VALENTINE ROAD, Pittsfield, Massachusetts 1201
County Berkshire County
Phone 4134452300
CMS Certification Number CCN 225687
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 3.25299
Health Survey Score 212.833
Reported Incidents 0
Number of Complaints 7
Infection Control Citations 4.0
Number of Fines 5
Amount of Fines $236853.5
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.9 2.87
Health 1.0 - - -
Quality 3.0 3.3 3.6 3.5
Short-Stay 4.0 - - -
Long-Stay 2.0 - - -
Turnover % 45.6% 47.7% 47.9% 52.72%
Staffing 2.0 3.1 2.8 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one of the key factors to consider is the overall rating provided by trusted review sites. Hillcrest Commons Nursing & Rehabilitation Center in Pittsfield, MA, holds an overall rating of 1.0 out of 5 on TrustedCareReviews.com. This rating sheds light on the quality of care and services offered at the facility, providing valuable insights for families seeking the best care options for their loved ones. Comparing Hillcrest Commons Nursing & Rehabilitation Center's rating to benchmarks is an essential step in understanding its performance within the industry. With a rating that is -66% lower than the state average and -65% lower than the national average, it indicates areas where the facility may need improvement in order to meet industry standards and provide top-notch care to its residents. The overall rating of 1.0 at Hillcrest Commons Nursing & Rehabilitation Center underscores the importance of considering multiple factors when selecting a nursing home or long-term care facility. While the rating is an important metric, it is advisable to delve deeper into the reviews, testimonials, and specific services offered by the facility to make a well-informed decision that aligns with the unique needs of the individual in question. TrustedCareReviews.com aims to provide accurate and unbiased information to assist users in making informed choices when it comes to long-term care facilities.

QM Rating

When evaluating nursing homes, quality ratings play a crucial role in helping individuals make informed decisions about long-term care facilities. For instance, Hillcrest Commons Nursing & Rehabilitation Center has a quality measure rating of 3.0. Comparing this rating to the state benchmark reveals that the facility is 9% lower in quality, while on a national scale, it is 14% lower. Quality ratings provide insights into the level of care, safety, and overall satisfaction that residents can expect from a facility. Understanding these ratings can assist individuals in selecting a nursing home that meets their specific needs and standards. It is essential to consider not only the numerical rating but also the factors that contribute to it, such as staffing levels, health inspection results, and resident feedback. By utilizing this information, individuals can make well-informed decisions when choosing a nursing home for themselves or their loved ones.

Staffing Rating

When evaluating nursing homes, one important aspect to consider is the staffing rating. Hillcrest Commons Nursing & Rehabilitation Center has a staffing rating of 2.0, which is notably lower compared to the state average by 35% and the national average by 26%. This statistic sheds light on the staffing levels and availability of qualified personnel at the facility. A low staffing rating can impact the quality of care residents receive, as it may indicate potential challenges in providing personalized attention and timely assistance. While the staffing rating is just one piece of the puzzle when assessing a nursing home, it is crucial to consider when making informed decisions about the best care environment for yourself or a loved one. Another factor to take into account when evaluating nursing homes is the turnover rate among nursing staff. Hillcrest Commons Nursing & Rehabilitation Center has a total nursing staff turnover of 45.6%, which is lower compared to the state average by 4% and the national average by 14%. High turnover rates among nursing staff can signal underlying issues within the facility, such as employee dissatisfaction, inadequate support, or challenging work environments. Consistent turnover may disrupt continuity of care for residents, leading to potential gaps in communication and familiarity with individual needs. By understanding the turnover rate at a nursing home, individuals can gauge the stability of the staff and the overall quality of the working environment, which directly impacts the level of care provided to residents.

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