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Penacook Place, Inc

Last Updated: 2/1/2024

Legal Business Name PENACOOK PLACE, INC.
Affiliated Entity COVENANT HEALTH
Region Northeast
Address 150 WATER STREET, Haverhill, Massachusetts 1830
County Essex County
Phone 9783740707
CMS Certification Number CCN 225376
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 3.71312
Health Survey Score 188.667
Reported Incidents 0
Number of Complaints 7
Infection Control Citations 2.0
Number of Fines 15
Amount of Fines $229057.26
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.9 2.87
Health 1.0 - - -
Quality 2.0 3.3 3.6 3.5
Short-Stay 1.0 - - -
Long-Stay 2.0 - - -
Turnover % 47.5% 47.7% 47.9% 52.72%
Staffing 3.0 3.1 2.8 2.7

Overall Rating

When it comes to selecting a nursing home for a loved one, assessing and comparing overall ratings is essential. One facility that often garners reviews is Penacook Place, Inc in Haverhill, MA, serving zip codes 01830 in Essex. Penacook Place, Inc holds an overall rating of 1.0 on a scale of 1-5. This rating places Penacook Place, Inc at -66% below the state average and -65% lower than national benchmarks. These statistics may raise concerns for families considering this facility for their loved one's care. It is crucial to delve deeper into what these ratings represent and how they can aid in evaluating nursing homes. While individual experiences may vary, an overall rating of 1.0 points to areas of improvement needed in various aspects of care at Penacook Place, Inc. Such ratings can serve as a reference point for families seeking the best care for their loved ones. Understanding where a facility stands compared to state and national averages informs decision-making and highlights potential areas that require closer examination. TrustedCareReviews.com provides unbiased and transparent information to help individuals make informed choices about nursing homes and long-term care facilities. Stay engaged as we further explore Penacook Place, Inc, shedding light on its services and care provisions.

QM Rating

Quality ratings play a critical role in evaluating nursing homes and assessing the care and services provided to residents. Penacook Place, Inc currently holds a quality measure rating of 2.0, indicating a performance -39% lower than the state average. Nationally, this facility falls -43% below the benchmark. These metrics offer valuable insights into overall performance and aid individuals in making informed decisions when selecting a nursing home. Quality ratings act as benchmarks, highlighting strengths and areas for improvement within a facility. They guide individuals towards facilities that align with their specific care needs. Prospective residents and families must thoroughly research such quality ratings to ensure they choose a facility that meets their expectations for quality care and service.

Staffing Rating

When evaluating staffing ratings at nursing homes such as Penacook Place, Inc, it is crucial to consider internal metrics and comparisons with state and national averages. Penacook Place, Inc holds a Staffing Rating of 3.0, slightly below the state average but 11% higher than the national benchmark. Adequate staffing levels ensure residents receive timely assistance, medication management, and personalized care, thus enhancing their quality of life. In terms of turnover rates, Penacook Place, Inc reports a Total Nursing Staff Turnover of 47.5%, aligning with the state average and -10% below the national average. High turnover rates can impact care continuity and quality. Lower turnover rates typically indicate a more stable workforce, leading to better communication, continuity of care, and overall resident satisfaction. Considering staffing ratings and turnover rates provides valuable insights into the care quality residents can expect at a nursing home. Families should evaluate these factors alongside cleanliness, safety, resident feedback, and other aspects of care to make well-informed decisions regarding the best long-term care option for their loved ones.

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