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Dexter House Healthcare

Last Updated: 2/1/2024

Legal Business Name 120 MAIN STREET OPERATOR LLC
Affiliated Entity NEXT STEP HEALTHCARE
Region Northeast
Address 120 MAIN STREET, Malden, Massachusetts 2148
County Middlesex County
Phone 7813245600
CMS Certification Number CCN 225137
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.24523
Health Survey Score 30.0
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 0.0
Number of Fines 1
Amount of Fines $11994.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 2.9 2.9 2.87
Health 4.0 - - -
Quality 2.0 3.3 3.6 3.5
Short-Stay 3.0 - - -
Long-Stay 2.0 - - -
Turnover % 37.0% 47.7% 47.9% 52.72%
Staffing 4.0 3.1 2.8 2.7

Overall Rating

At Dexter House Healthcare in Malden, MA, where compassionate care meets top-notch services, the overall rating stands at a commendable 4.0 out of 5. This puts Dexter House Healthcare in a favorable position compared to state and national benchmarks, being 38% above the state average and 39% higher than the national standard. As you consider nursing home options for yourself or a loved one, understanding the significance of these ratings is crucial. The overall rating not only reflects the quality of care and services provided at Dexter House Healthcare but also serves as a valuable benchmark for evaluating nursing homes. Higher ratings indicate better quality of care, resident satisfaction, and overall facility performance, making Dexter House Healthcare a noteworthy contender in the realm of long-term care facilities.

QM Rating

Dexter House Healthcare stands out with a quality measure rating of 2.0. This rating reflects a performance that is -39% lower than the state average and -43% lower than the national benchmark. When evaluating nursing homes, quality ratings play a crucial role in decision-making. These ratings provide insights into the level of care and services offered, helping individuals make informed choices for their loved ones. Understanding how Dexter House Healthcare's rating compares to benchmarks can guide individuals in assessing the facility's performance relative to others in the region and nationwide. It is important to consider various factors beyond just the rating when researching nursing homes, such as staff qualifications, facility amenities, and resident reviews, to ensure the best possible care for your loved ones.

Staffing Rating

When considering nursing homes and long-term care facilities, staffing ratings play a crucial role in evaluating the quality of care provided to residents. Dexter House Healthcare, with a staffing rating of 4.0, surpasses the state average by 29% and exceeds the national average by 48%. This rating reflects the facility's commitment to ensuring proper staffing levels for resident care. Moreover, looking at the total nursing staff turnover rate of 37.0% at Dexter House Healthcare, which is 22% lower than the state average and 30% lower than the national average, can provide valuable insights into the facility's stability and continuity of care. A lower turnover rate suggests that the facility may have a more consistent team in place, which can lead to stronger relationships between staff and residents, enhanced continuity of care, and potentially higher quality outcomes. Overall, when evaluating nursing homes and long-term care facilities, understanding staffing ratings and turnover rates is critical in assessing the level of care and support residents receive. Dexter House Healthcare's above-average staffing rating and below-average turnover rate indicate a commitment to providing quality care with a stable and dedicated team, factors that can positively impact residents' well-being and overall experience at the facility. Stay tuned as we delve deeper into the various aspects that contribute to Dexter House Healthcare's overall rating, providing insights that will aid in your decision-making process.

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