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Reservoir Center For Health & Rehabilitation, The

Last Updated: 2/1/2024

Legal Business Name VK MARLBOROUGH, LLC
Affiliated Entity NATIONAL HEALTH CARE ASSOCIATES
Region Northeast
Address 400 BOLTON STREET, Marlborough, Massachusetts 1752
County Middlesex County
Phone 5084816123
CMS Certification Number CCN 225326
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 3.65117
Health Survey Score 60.667
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 4.0
Number of Fines 4
Amount of Fines $77905.1
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 2.9 2.9 2.87
Health 3.0 - - -
Quality 2.0 3.3 3.6 3.5
Short-Stay 1.0 - - -
Long-Stay 4.0 - - -
Turnover % 56.5% 47.7% 47.9% 52.72%
Staffing 2.0 3.1 2.8 2.7

Evaluating Nursing Home Quality

TrustedCareReviews.com is dedicated to offering unbiased and accurate information to help families make informed decisions when choosing a nursing home or long-term care facility for their loved ones. Reservoir Center For Health & Rehabilitation, located in Marlborough, MA, is one of the facilities we have assessed. With an overall rating of 3.0 out of 5, Reservoir Center For Health & Rehabilitation exceeds both state and national averages by 3% and 5%, respectively. This demonstrates the facility's commitment to delivering high-quality care that stands out within the broader context of long-term care facilities. The overall rating takes into account crucial factors such as staff-to-patient ratios, cleanliness, quality of care, amenities, and resident satisfaction levels. Understanding this rating is essential for families seeking to evaluate nursing homes, as it provides a snapshot of the facility's performance. By comparing Reservoir Center For Health & Rehabilitation's rating to state and national averages, families can gauge how the facility excels in various areas compared to similar facilities in the region and across the country.

Quality Measures and Insights

Quality ratings are instrumental in assisting families in making informed choices about their loved ones' care. Reservoir Center For Health & Rehabilitation's quality measure rating of 2.0 is -39% lower than the state average and -43% lower than the national average. These ratings offer valuable insights into the facility's performance in key areas such as staffing, health inspections, and quality measures. Understanding these metrics helps families assess the level of care and services provided by the facility, guiding them towards selecting the most suitable environment for their loved ones. By utilizing quality ratings as benchmarks, families can ensure their family members receive top-tier care and support in a nurturing and secure setting.

Staffing and Turnover Considerations

Staffing ratings play a pivotal role in determining the quality of care residents receive at nursing homes. Reservoir Center For Health & Rehabilitation has a staffing rating of 2.0, significantly lower than both state and national averages by 35% and 26%, respectively. This suggests potential staffing challenges impacting the level of care offered at the facility. Adequate staffing levels are vital for meeting residents' needs effectively, and a low staffing rating could lead to decreased quality of care and resident satisfaction. In addition to staffing ratings, turnover rates among nursing staff are crucial considerations. The total nursing staff turnover at Reservoir Center For Health & Rehabilitation is 56.5%, exceeding the state average by 18% and the national average by 7%. High turnover rates may indicate underlying issues within the facility, such as poor working conditions or management challenges, which can disrupt continuity of care and impact residents' well-being. When researching nursing homes, individuals should carefully assess staffing ratings and turnover rates to ensure their loved ones receive consistent, high-quality care. Choosing a facility with strong staffing ratings and lower turnover rates can instill confidence in the level of care and support provided to residents. TrustedCareReviews.com aims to empower families with transparent and data-driven reviews, guiding them towards facilities that align with their specific needs and expectations, ultimately ensuring the highest quality of care and support for their loved ones.

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