TrustedCareReviews.com

Helping You Make the Right Choice

Back to Search

Highlands, The

Last Updated: 2/1/2024

Legal Business Name HIGHLANDS MEDICAL INVESTORS LLC
Affiliated Entity LIFE CARE CENTERS OF AMERICA
Region Northeast
Address 335 NICHOLS ROAD, Fitchburg, Massachusetts 1420
County Worcester County
Phone 9783434411
CMS Certification Number CCN 225315
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.50866
Health Survey Score 21.333
Reported Incidents 0
Number of Complaints 1
Infection Control Citations 2.0
Number of Fines 1
Amount of Fines $9750.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 2.9 2.9 2.87
Health 4.0 - - -
Quality 3.0 3.3 3.6 3.5
Short-Stay 4.0 - - -
Long-Stay 3.0 - - -
Turnover % 29.2% 47.7% 47.9% 52.72%
Staffing 3.0 3.1 2.8 2.7

Overall Rating

When it comes to evaluating nursing homes and long-term care facilities, one of the key metrics that individuals look at is the overall rating. At Highlands, The located in Fitchburg, MA, the facility boasts an impressive overall rating of 4.0 out of 5. This rating provides a valuable snapshot of the quality of care and services offered at Highlands, The. Comparing this rating to benchmarks is essential in understanding how Highlands, The stacks up against others. When compared to the state average, Highlands, The's rating is notably higher, standing at 38% above the average. Nationally, the facility continues to shine, with a rating that surpasses the benchmark by 39%. These statistics clearly demonstrate that Highlands, The is excelling in providing top-notch care to its residents. Achieving a 4.0 overall rating signifies that Highlands, The has met or exceeded the standards set for nursing homes. It indicates that the facility has received positive feedback in key areas such as staff responsiveness, cleanliness, quality of care, and overall resident satisfaction. This rating serves as a reliable measure for individuals seeking a nursing home that is committed to excellence in senior care. Overall ratings play a crucial role in helping individuals make informed decisions when it comes to choosing a nursing home or long-term care facility. The high rating of 4.0 at Highlands, The speaks volumes about the dedication and commitment of the staff and management to provide exceptional care and support to residents. By consistently surpassing state and national benchmarks, Highlands, The has established itself as a leading facility in the realm of senior care in Fitchburg, MA.

QM Rating

When looking at the quality ratings of Highlands, The nursing home facility, it's important to consider its current quality measure rating of 3.0. This rating places Highlands, The -9% lower than the state average and -14% lower than the national benchmark. Understanding these benchmarks can provide valuable insights when evaluating nursing homes. By comparing a facility's quality ratings against state and national averages, individuals seeking long-term care can make more informed decisions about the level of care provided at Highlands, The. It's crucial to consider these ratings alongside other factors such as staffing ratios, resident reviews, and facility amenities to paint a comprehensive picture of the care offered. Quality ratings offer a glimpse into the overall performance of a nursing home, helping individuals navigate the process of selecting the right long-term care facility for themselves or their loved ones.

Staffing Rating

When it comes to evaluating nursing homes, one crucial factor to consider is the staffing rating, as it directly impacts the quality of care residents receive. Highlands, The, a nursing home facility with a staffing rating of 3.0, falls slightly below the state average by 3% but surpasses the national average by 11%. This indicates that while the facility may have adequate staffing levels according to industry standards, there is still room for improvement to meet or exceed state benchmarks. A higher staffing rating often correlates with better care outcomes for residents, so prospective residents and their families may want to delve deeper into how the facility allocates its staffing resources to ensure residents receive the attention and support they need. In addition to staffing ratings, nursing home turnover rates are another essential aspect to consider. Highlands, The, reports a total nursing staff turnover of 29.2%, which is notably lower than both the state average by 39% and the national average by 45%. A lower turnover rate suggests that a facility is able to retain its nursing staff, leading to continuity of care and potentially stronger relationships between staff and residents. This stability can contribute to a more positive environment for residents, as consistent care providers may better understand individual needs and preferences. Therefore, while evaluating nursing homes, looking at turnover rates can provide insight into the overall staff satisfaction and retention levels at a facility. In conclusion, both staffing ratings and turnover rates play significant roles in determining the quality of care provided at nursing homes. Prospective residents and their families can utilize these metrics to gauge how well a facility is staffed and how likely it is to provide consistent care over time. By understanding the relative positions of Highlands, The, compared to state and national averages in terms of staffing and turnover, individuals can make more informed decisions when selecting a nursing home that aligns with their expectations and preferences for their loved ones' care.

Nearby Facilities

Fitchburg Healthcare

CCN: 225216

Overall Rating: 3/5

Distance: 0.0 miles

Number of Certified Beds: 160

Fitchburg Healthcare

CCN: 225216

Overall Rating: 3/5

Distance: 0.0 miles

Number of Certified Beds: 160

Fitchburg Rehabilitation And Nursing Center

CCN: 225227

Overall Rating: 3/5

Distance: 0.0 miles

Number of Certified Beds: 87