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Westborough Healthcare

Last Updated: 2/1/2024

Legal Business Name 8 COLONIAL DRIVE OPERATOR LLC
Affiliated Entity NEXT STEP HEALTHCARE
Region Northeast
Address 8 COLONIAL DRIVE, Westborough, Massachusetts 1581
County Worcester County
Phone 5083669131
CMS Certification Number CCN 225242
Owership Type For profit - Limited Liability company
Nurse Hours Per Resident Per Day 2.93505
Health Survey Score 85.667
Reported Incidents 0
Number of Complaints 2
Infection Control Citations 0.0
Number of Fines 3
Amount of Fines $44294.89
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 1.0 3.3 3.6 3.5
Short-Stay 1.0 - - -
Long-Stay 1.0 - - -
Turnover % 69.4% 47.7% 47.9% 52.72%
Staffing 1.0 3.1 2.8 2.7

Overall Rating

When it comes to evaluating nursing homes, families often look at the overall rating of the facility as a key indicator of the quality of care provided. Specifically, Westborough Healthcare in Westborough, MA, currently holds an overall rating of 1.0 out of 5. This rating is crucial as it gives a quick overview of the care and services available at the facility. Comparing this rating to benchmarks is important in determining where Westborough Healthcare stands in terms of care quality. With a rating that is 66% lower than the state average and 65% lower than the national average, there are clear areas of improvement that need to be addressed by the facility. While the overall rating is a significant factor to consider in evaluating nursing homes, families should also look deeper into specific areas such as staff-to-resident ratio, cleanliness, quality of care provided, and overall satisfaction of residents and their loved ones. It is crucial to consider all aspects of a facility before making a decision to ensure that loved ones receive the utmost care. At TrustedCareReviews.com, our goal is to provide accurate and data-driven information to help families make well-informed decisions about nursing homes and long-term care facilities. Our reviews are based on real experiences and data, offering users reliable information to assist them in selecting the right care for their loved ones.

QM Rating

Quality ratings are essential in helping families make informed decisions about their loved ones' care when evaluating nursing homes. Westborough Healthcare, for instance, has a quality measure rating of 1.0, positioning it -70% lower than the state average and -71% lower than the national average. These statistics offer valuable insights into how the facility compares in terms of quality benchmarks. Quality ratings provide indicators of a nursing home's performance in areas such as resident care, staffing, and overall environment. When seeking long-term care services, understanding these ratings can guide individuals in selecting a facility that meets their specific needs and desires. Although the quality measure rating for Westborough Healthcare indicates areas for improvement compared to state and national averages, it is important to consider all aspects of care when assessing a nursing home. By prioritizing quality ratings in the decision-making process, families can ensure that their loved ones receive top-notch care in a supportive and nurturing environment. Making informed choices based on factual data and comparisons allows for greater peace of mind and confidence in the care provided by facilities like Westborough Healthcare.

Staffing Rating

Staffing ratings play a vital role in determining the quality of care residents can expect to receive at nursing homes. When we look at Westborough Healthcare's staffing rating of 1.0, significantly lower compared to both the state average by -68% and nationally by -63%, concerns arise regarding the adequacy of staffing levels at the facility. A low staffing rating can directly impact the care provided, leading to increased wait times for assistance and limited personal attention for residents. Additionally, turnover rates among nursing staff can signify how well a nursing home can retain qualified caregivers. Westborough Healthcare's total nursing staff turnover of 69.4%, which is 45% higher than the state average and 32% higher than the national average, indicates potential challenges in staff retention and continuity of care for residents. High turnover rates can disrupt relationships between residents and caregivers, impact the consistency of care delivery, and possibly reveal underlying issues within the facility's management or work environment. In conclusion, when evaluating nursing homes, it is essential to consider staffing ratings and turnover rates as key indicators of the care quality residents may receive. Facilities with low staffing ratings and high turnover rates may struggle to provide consistent, personalized care and maintain a stable, experienced workforce. TrustedCareReviews.com strives to offer transparent and factual information to help individuals make informed decisions about long-term care options, including considerations of staffing and turnover rates in their assessments of nursing homes.

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