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Hermitage Healthcare (The)

Last Updated: 2/1/2024

Legal Business Name 383 MILL STREET OPERATOR LLC
Affiliated Entity NEXT STEP HEALTHCARE
Region Northeast
Address 383 MILL STREET, Worcester, Massachusetts 1602
County Worcester County
Phone 5087918131
CMS Certification Number CCN 225009
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.35741
Health Survey Score 109.333
Reported Incidents 0
Number of Complaints 0
Infection Control Citations 2.0
Number of Fines 4
Amount of Fines $85171.99
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 2.0 2.9 2.9 2.87
Health 2.0 - - -
Quality 2.0 3.3 3.6 3.5
Short-Stay 2.0 - - -
Long-Stay 2.0 - - -
Turnover % 63.9% 47.7% 47.9% 52.72%
Staffing 2.0 3.1 2.8 2.7

Hermitage Healthcare Nursing Home Review

Located in Worcester, MA, Hermitage Healthcare offers long-term care services to residents in the surrounding zip codes of 01602. The facility has been evaluated and assigned an overall rating of 2.0 on a scale of 1-5, which is 31% lower than the state average and 30% below the national benchmark. When considering a nursing home, the overall rating serves as a crucial indicator of the quality of care and services provided. In the case of Hermitage Healthcare, a rating of 2.0 raises questions about the facility's adherence to industry standards and the level of satisfaction among residents and their families. Prospective residents may want to delve deeper into specific areas such as staffing, cleanliness, safety records, and resident feedback to make an informed decision. As a third-party review site, we aim to provide unbiased and factual information to help individuals navigate the process of choosing a nursing home or long-term care facility. Our reviews are based on data-driven assessments and offer insights to assist users in selecting the best possible care option for their loved ones. Stay tuned as we delve deeper into the specific aspects of Hermitage Healthcare's operations, from staff qualifications to the overall atmosphere of the facility.

Quality Measures at Hermitage Healthcare

When evaluating long-term care facilities, quality ratings play a crucial role in assessing the level of care provided. For Hermitage Healthcare, the quality measure rating stands at 2.0, which falls -39% below the state average and -43% below the national average. Understanding these benchmarks can help individuals make informed decisions when selecting a nursing home for themselves or their loved ones. Quality ratings provide insights into the overall quality of care, staffing levels, safety measures, and resident satisfaction within a facility. It's vital for individuals to delve deeper into these ratings to gain a comprehensive understanding of how a facility compares to others on a local and national scale. By considering quality ratings alongside personal preferences and facility amenities, individuals can make well-informed choices when it comes to long-term care options.

Staffing Ratings and Turnover Rates

Staffing ratings are essential indicators when evaluating nursing homes and long-term care facilities. For Hermitage Healthcare, the staffing rating is 2.0, reflecting a significant -35% lower than the state average and -26% lower than the national average. Adequate staffing levels are crucial in ensuring residents' needs are promptly and effectively met, impacting the quality of care provided. Moreover, the total nursing staff turnover rate at Hermitage Healthcare is notably high at 63.9%, standing at 34% higher than the state average and 21% higher than the national average. High staff turnover rates can disrupt continuity of care and impact residents' overall well-being and satisfaction. Families seeking a nursing home or long-term care facility for their loved ones must consider staffing ratings and turnover rates alongside other factors such as quality of care, resident reviews, and facility amenities. Facilities with lower staffing ratings and high turnover rates may face challenges in providing consistent and quality care. It is crucial to evaluate these aspects to ensure a comfortable and supportive environment for residents.

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