The Villa At City Center
Last Updated: 2/1/2024
| Legal Business Name | WARREN OPCO LLC |
| Affiliated Entity | VILLA HEALTHCARE |
| Region | Midwest |
| Address | 11700 E TEN MILE RD, Warren, Michigan 48089 |
| County | Macomb County |
| Phone | 5867595960 |
| CMS Certification Number CCN | 235325 |
| Owership Type | For profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.62775 |
| Health Survey Score | 204.0 |
| Reported Incidents | 4 |
| Number of Complaints | 39 |
| Infection Control Citations | 2.0 |
| Number of Fines | 6 |
| Amount of Fines | $370938.0 |
| Payment Denials | 2 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 1.0 | 3.1 | 2.9 | 2.87 |
| Health | 1.0 | - | - | - |
| Quality | 4.0 | 3.9 | 3.5 | 3.5 |
| Short-Stay | 3.0 | - | - | - |
| Long-Stay | 5.0 | - | - | - |
| Turnover % | 67.6% | 50.9% | 54.6% | 52.72% |
| Staffing | 2.0 | 3.4 | 2.7 | 2.7 |
Overall Rating
The Villa At City Center, a long-term care facility located in Warren, MI, has received an overall rating of 1.0 out of 5. This rating places it significantly below both the state and national averages, with scores of -68% and -65% lower, respectively. When selecting a nursing home for your loved one, the overall rating is a critical factor to consider. It offers insight into the quality of care, services, and environment provided by the facility. The Villa At City Center's below-average rating indicates areas for improvement, such as staff-to-patient ratios and overall patient satisfaction. Thorough research and consideration of available information are essential when making decisions about long-term care facilities. TrustedCareReviews.com provides unbiased and reliable reviews to help families make informed choices about nursing homes across the country.
QM Rating
In evaluating nursing homes, quality ratings play a vital role in decision-making. The Villa At City Center has earned a quality measure rating of 4.0, exceeding state benchmarks by 3% and national standards by 14%. This rating establishes The Villa At City Center as a standout choice in terms of quality and care standards. Understanding and comparing these ratings can help individuals select the right nursing home for themselves or their loved ones.
Staffing Rating
When assessing nursing homes, the staffing rating is a crucial consideration. With a staffing rating of 2.0, The Villa At City Center falls -41% below the state average and -26% below the national average. Adequate staffing levels are essential for providing quality care and ensuring residents receive the necessary attention and assistance. A lower staffing rating may indicate challenges in delivering proper care, potentially impacting residents' quality of life. Evaluating staffing ratings alongside turnover rates can offer a more comprehensive understanding of the care and support available at a nursing home. The Villa At City Center reports a total nursing staff turnover of 67.6%, which is higher than both state and national averages. High turnover rates may signal underlying issues within the facility, impacting the continuity of care provided to residents. Careful review of staffing ratings and turnover rates can help families make informed decisions when selecting a nursing home for their loved ones.
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