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Hillcrest Nursing And Rehabilitation Community

Last Updated: 2/1/2024

Legal Business Name ATRIUM HILLCREST, LLC
Affiliated Entity ATRIUM CENTERS
Region Midwest
Address 695 MITZI ST, North Muskegon, Michigan 49445
County Muskegon County
Phone 2317441641
CMS Certification Number CCN 235522
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.47774
Health Survey Score 81.333
Reported Incidents 6
Number of Complaints 11
Infection Control Citations 3.0
Number of Fines 0
Amount of Fines $0.0
Payment Denials 2

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.1 2.9 2.87
Health 3.0 - - -
Quality 2.0 3.9 3.5 3.5
Short-Stay 2.0 - - -
Long-Stay 2.0 - - -
Turnover % 53.5% 50.9% 54.6% 52.72%
Staffing 3.0 3.4 2.7 2.7

Introduction

At TrustedCareReviews.com, we strive to offer families and loved ones comprehensive and unbiased insights into nursing homes and long-term care facilities nationwide. One such facility we have evaluated is Hillcrest Nursing And Rehabilitation Community, located in North Muskegon, MI, serving the 49445 zip code area in Muskegon. Hillcrest Nursing And Rehabilitation Community has received an overall rating of 3.0 on our 1-5 scale. This rating provides a well-rounded assessment of the facility’s performance based on feedback from residents and families. In comparison to state averages, Hillcrest Nursing And Rehabilitation Community falls slightly below by 3%, indicating areas for potential improvement. However, the facility surpasses national averages by 5%, highlighting areas where they excel in care and services. When considering the overall rating of a nursing home like Hillcrest Nursing And Rehabilitation Community, it is important to recognize that these scores serve as benchmarks for evaluating critical aspects such as quality of care, staffing levels, cleanliness, safety measures, and resident satisfaction. By comparing these ratings against state and national averages, individuals can better understand where a particular facility stands in relation to others in the industry. Stay tuned for more detailed reviews and insights on Hillcrest Nursing And Rehabilitation Community and other facilities to make informed decisions about the care of your loved ones.

Quality Measure (QM) Rating

In assessing nursing homes, it is essential to examine various quality indicators to make informed choices regarding the care of loved ones. Hillcrest Nursing And Rehabilitation Community holds a quality measure rating of 2.0, which is -49% lower than the state benchmark and -43% lower than national standards. Quality ratings are instrumental in evaluating the level of care provided by a facility. It is crucial to delve into these ratings to identify strengths and areas for improvement at Hillcrest Nursing And Rehabilitation Community. By comparing these ratings to established benchmarks, individuals can gain insight into the quality of care offered and make well-informed decisions when selecting a nursing home for their loved ones. Prospective residents and their families should analyze quality measure ratings alongside other factors to ensure they choose a nursing home that aligns with their specific needs.

Staffing Rating

When examining the staffing rating for Hillcrest Nursing And Rehabilitation Community, which stands at 3.0, it is apparent that the facility falls slightly below the state average by 12% but exceeds national benchmarks by 11%. Staffing levels play a vital role in a nursing home setting, directly impacting the quality of care residents receive. A lower staffing rating may suggest potential challenges in maintaining adequate nurse-to-patient ratios, which can influence the overall well-being of residents. While Hillcrest Nursing And Rehabilitation Community's rating indicates room for improvement, it is crucial to consider this data alongside other quality measures to obtain a comprehensive view of the facility. Moreover, the total nursing staff turnover rate at Hillcrest Nursing And Rehabilitation Community is reported at 53.5%, which is 5% higher than the state average and 1% higher than the national average. Elevated turnover rates in nursing homes can raise concerns as they may result in inconsistencies in care, lack of continuity, and potential declines in quality. Facilities experiencing higher turnover rates may face challenges in staff retention, training, and ultimately delivering residents with consistent and personalized care. Assessing turnover rates in conjunction with other quality metrics can assist individuals in making informed decisions when choosing a nursing home for themselves or their loved ones.

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