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West Hickory Haven

Last Updated: 2/1/2024

Legal Business Name ARDAN, INC.
Affiliated Entity THE PEPLINSKI GROUP
Region Midwest
Address 3310 W COMMERCE RD, Milford, Michigan 48380
County Oakland County
Phone 2486851400
CMS Certification Number CCN 235262
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 4.58122
Health Survey Score 222.833
Reported Incidents 11
Number of Complaints 15
Infection Control Citations
Number of Fines 3
Amount of Fines $59054.75
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.1 2.9 2.87
Health 1.0 - - -
Quality 3.0 3.9 3.5 3.5
Short-Stay 2.0 - - -
Long-Stay 3.0 - - -
Turnover % 61.6% 50.9% 54.6% 52.72%
Staffing 3.0 3.4 2.7 2.7

Overview

West Hickory Haven, located in Milford, MI, is a long-term care facility serving the surrounding zip codes of 48380 in Oakland County. The facility's overall rating stands at 1.0, based on a scale of 1-5. When compared to the state average, West Hickory Haven's rating is -68% lower, while nationally, it is -65% lower. When evaluating nursing homes, the overall rating plays a crucial role in helping individuals and families make informed decisions about the quality of care provided at a facility. In the case of West Hickory Haven, its rating of 1.0 indicates that there are significant areas for improvement in various aspects such as staff quality, cleanliness, safety measures, and overall resident satisfaction. Understanding the context of these ratings is essential for individuals seeking long-term care options. While a rating of 1.0 may raise concerns, it is important to delve deeper into specific factors contributing to this score. TrustedCareReviews.com aims to provide transparent and unbiased information to help users navigate the complexities of choosing a nursing home that best meets their needs.

Quality Rating

When considering the quality rating of West Hickory Haven for nursing home and long-term care facilities, it is important to note that the facility has received a rating of 3.0, which positions it -23% lower compared to the state average and -14% lower compared to the national benchmark. These ratings can provide valuable insights into the overall quality of care and services provided at the facility. Understanding these ratings can help individuals and families in evaluating nursing homes, as they offer a snapshot of how well a facility is meeting certain standards and benchmarks. While it is essential to consider these ratings, it is also recommended to delve deeper into individual factors that contribute to the overall quality of care at West Hickory Haven. By considering various aspects such as staff-to-patient ratios, cleanliness, amenities, and resident satisfaction, individuals can make more informed decisions when selecting a nursing home or long-term care facility.

Staffing Rating

When considering the staffing rating for West Hickory Haven which stands at 3.0, it's important to acknowledge that this facility's rating falls 12% below the state average, but interestingly, it surpasses the national average by 11%. Staffing ratings play a crucial role in evaluating nursing homes, as the level of staff available directly impacts the quality of care residents receive. Facilities with higher staffing ratings typically have more personnel available to attend to residents' needs promptly and effectively. In terms of total nursing staff turnover, West Hickory Haven reports a turnover rate of 61.6%, which is notably 21% higher than the state average and 17% higher than the national average. High turnover rates may be indicative of issues within the facility, such as understaffing, poor management practices, or unsatisfactory working conditions. When evaluating nursing homes, it's essential to consider turnover rates as they can affect the continuity and quality of care provided to residents. Facilities with lower turnover rates often demonstrate greater staff satisfaction and consistency in care delivery.

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