Novi Lakes Health Campus
Last Updated: 2/1/2024
| Legal Business Name | TRILOGY HEALTHCARE OF OAKLAND II LLC |
| Affiliated Entity | TRILOGY HEALTH SERVICES |
| Region | Midwest |
| Address | 41795 W 12 MILE ROAD, Novi, Michigan 48377 |
| County | Oakland County |
| Phone | 2484491655 |
| CMS Certification Number CCN | 235718 |
| Owership Type | For profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.84441 |
| Health Survey Score | 33.333 |
| Reported Incidents | 0 |
| Number of Complaints | 7 |
| Infection Control Citations | |
| Number of Fines | 2 |
| Amount of Fines | $24350.25 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 5.0 | 3.1 | 2.9 | 2.87 |
| Health | 4.0 | - | - | - |
| Quality | 5.0 | 3.9 | 3.5 | 3.5 |
| Short-Stay | 5.0 | - | - | - |
| Long-Stay | 3.0 | - | - | - |
| Turnover % | 45.5% | 50.9% | 54.6% | 52.72% |
| Staffing | 3.0 | 3.4 | 2.7 | 2.7 |
Overall Rating
Novi Lakes Health Campus in Novi, MI, has achieved an exceptional overall rating of 5.0 out of 5 on TrustedCareReviews.com. This impressive rating surpasses the state average by 61% and the national benchmark by 74%. The high rating reflects the facility's dedication to excellent patient care, staff commitment, and overall management. Families considering Novi Lakes Health Campus can be assured that their loved ones will receive top-tier care in a safe and comfortable environment, making it a standout choice locally and nationally.
QM Rating
Novi Lakes Health Campus excels with a quality measure rating of 5.0, surpassing the state benchmark by 28% and outperforming the national average by 43%. This exceptional rating underscores the facility's commitment to providing high-quality care for residents. Quality ratings are crucial indicators of service standards in nursing homes, with higher ratings often correlating with better outcomes and resident satisfaction. Novi Lakes Health Campus consistently exceeds industry standards, emphasizing its dedication to delivering excellent care and support for seniors in need.
Staffing Rating
When it comes to staffing ratings, Novi Lakes Health Campus holds a solid 3.0 rating. While this rating is -12% lower than the state average, it exceeds the national average by 11%. Staffing ratings are essential in evaluating nursing homes as they directly impact the level of care and attention residents receive. Higher staffing levels lead to more personalized care and timely assistance, promoting a sense of security for residents. Novi Lakes Health Campus also demonstrates a total nursing staff turnover rate of 45.5%, which is -11% lower than the state average and -14% below the national benchmark. Lower turnover rates contribute to a more stable environment for residents, allowing staff to forge stronger relationships and maintain consistency in the services provided. Overall, Novi Lakes Health Campus prioritizes quality care and strives to exceed standards, making it a top choice for families seeking exceptional nursing home services.
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