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Lakeland Center (The)

Last Updated: 2/1/2024

Legal Business Name LAKELAND NEURO CARE CENTER PTR
Affiliated Entity OPTALIS HEALTH & REHABILITATION
Region Midwest
Address 26900 FRANKLIN ROAD, Southfield, Michigan 48034
County Oakland County
Phone 2483508070
CMS Certification Number CCN 235589
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 4.18764
Health Survey Score 393.0
Reported Incidents 5
Number of Complaints 53
Infection Control Citations
Number of Fines 7
Amount of Fines $349250.25
Payment Denials 3

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 1.0 3.1 2.9 2.87
Health 1.0 - - -
Quality 3.0 3.9 3.5 3.5
Short-Stay 3.0 - - -
Long-Stay 2.0 - - -
Turnover % 77.7% 50.9% 54.6% 52.72%
Staffing 1.0 3.4 2.7 2.7

Assessing Lakeland Center for Long-Term Care Needs

Located in Southfield, MI, Lakeland Center (The) is a long-term care facility catering to families and loved ones in the surrounding zip codes of 48034 in Oakland. The facility has garnered an overall rating of 1.0 on a scale of 1 to 5, as reported by TrustedCareReviews.com. This rating positions Lakeland Center (The) at -68% below the state average and -65% lower compared to the national benchmark. When selecting a facility for long-term care, it is vital to consider the overall rating, which offers an overview of the facility's performance in areas such as staff competence, cleanliness, quality of care, and resident satisfaction. A rating of 1.0 for Lakeland Center (The) suggests substantial room for improvement in crucial aspects of care delivery. Potential residents and their families are encouraged to conduct a comprehensive evaluation focusing on specific areas of concern before making a decision about selecting this facility for long-term care.

Analyzing Quality at Lakeland Center

In assessing Lakeland Center's performance, it is essential to examine its quality measure rating of 3.0. The facility lags behind the state average by -23% and falls short of national standards by -14%. The quality measure rating provides valuable insights into how Lakeland Center delivers care and services to its residents. These metrics aid individuals in making informed decisions when choosing a nursing home or long-term care facility. By reviewing staffing levels, health inspections, and resident outcomes, families can evaluate the overall quality of care expected for their loved ones. Quality ratings serve as a benchmark for comparing different facilities, serving as a critical factor in the quest for optimal care for seniors.

Staffing Assessment at Lakeland Center

Assessing the staffing at Lakeland Center is crucial as it directly impacts the quality of care provided to residents. The facility holds a Staffing Rating of 1.0, indicating the need for improvement in this area. Compared to the state average, Lakeland Center's staffing rating is 71% lower, while nationally it is 63% lower. A low staffing rating can lead to inadequate attention and care for residents, potentially affecting their overall well-being and satisfaction. Furthermore, the total nursing staff turnover rate at Lakeland Center stands at 77.7%, significantly higher than both the state and national averages by 53% and 47%, respectively. High turnover rates can result in inconsistencies in care, with new staff potentially unfamiliar with residents' needs and routines, thereby impacting service quality. It is recommended to consider both staffing rating and turnover rates when evaluating nursing homes. A facility with low staffing ratings and high turnover may struggle to maintain consistent care for residents. It is advisable to inquire about the facility's strategies for improving staff retention and ensuring sufficient staffing levels to uphold quality care standards for all residents.

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