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Lourdes Rehabilitation And Healthcare Center

Last Updated: 2/1/2024

Legal Business Name LOURDES, INC
Affiliated Entity
Region Midwest
Address 2300 WATKINS LAKE RD, Waterford, Michigan 48328
County Oakland County
Phone 2486742241
CMS Certification Number CCN 235252
Owership Type Non profit - Church related
Nurse Hours Per Resident Per Day 3.90561
Health Survey Score 62.667
Reported Incidents 4
Number of Complaints 16
Infection Control Citations 2.0
Number of Fines 4
Amount of Fines $182467.5
Payment Denials 3

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 3.1 2.9 2.87
Health 3.0 - - -
Quality 5.0 3.9 3.5 3.5
Short-Stay 5.0 - - -
Long-Stay 5.0 - - -
Turnover % 30.0% 50.9% 54.6% 52.72%
Staffing 4.0 3.4 2.7 2.7

Overall Rating

When it comes to assessing the quality of a nursing home or long-term care facility, one of the key indicators to consider is its overall rating. At Lourdes Rehabilitation And Healthcare Center in Waterford, MI, the overall rating stands at a commendable 4.0 out of 5. This rating is based on a scale that evaluates various aspects of the facility's operations, services, and care provided to residents. In comparing Lourdes Rehabilitation And Healthcare Center’s overall rating to benchmarks, we find that it surpasses the state average by an impressive 29% and exceeds the national average by 39%. These statistics indicate that Lourdes Rehabilitation And Healthcare Center is performing well above par when compared to other similar facilities in Michigan and across the country. Understanding the significance of these ratings is crucial for anyone looking to make an informed decision about the best nursing home or long-term care facility for themselves or their loved ones. The overall rating reflects the overall quality of care, staff expertise, safety measures, cleanliness, and resident satisfaction levels at Lourdes Rehabilitation And Healthcare Center. It is important to note that while ratings offer valuable insights, each individual’s needs and preferences may vary. Potential residents and their families should consider visiting the facility, speaking with staff, and reviewing additional information to determine if Lourdes Rehabilitation And Healthcare Center is the right fit for their specific requirements and expectations.

QM Rating

Lourdes Rehabilitation And Healthcare Center boasts an impressive quality measure rating of 5.0, surpassing the state average by 28% and outperforming national benchmarks by 43%. These statistics reflect the facility's commitment to delivering exceptional care and services to its residents. Quality ratings are paramount when evaluating nursing homes, as they provide valuable insights into the overall performance and standards of a facility. Prospective residents and their families can use these ratings as a guide to make informed decisions about their long-term care needs. In the competitive landscape of nursing homes and long-term care facilities, quality ratings serve as a crucial benchmark for excellence and can help individuals navigate through the plethora of options available nationwide.

Staffing Rating

When considering the staffing rating of Lourdes Rehabilitation And Healthcare Center, which stands at 4.0, it is evident that this facility surpasses the state average by 18% and the national average by 48%. This higher rating suggests that Lourdes Rehabilitation And Healthcare Center values the importance of sufficient staffing levels, which can directly impact the quality of care provided to residents. A well-staffed facility often translates to better personalized attention, enhanced support for daily activities, and overall improved resident satisfaction. Having a staffing rating above the benchmarks indicates a commitment to maintaining adequate staffing ratios, which is crucial for ensuring the well-being and safety of residents. In terms of total nursing staff turnover, Lourdes Rehabilitation And Healthcare Center exhibits a turnover rate of 30.0%, demonstrating a significantly lower turnover rate compared to both the state average -41% and the national average -43%. A lower turnover rate is generally indicative of a more stable work environment, which can lead to greater consistency in care delivery and stronger continuity of relationships between staff and residents. Reduced turnover rates suggest that employees at Lourdes Rehabilitation And Healthcare Center may feel more satisfied and valued in their roles, ultimately contributing to a more cohesive and dedicated workforce. In evaluating nursing homes, staffing ratings and turnover rates play a vital role as they provide insights into the operational efficiency and employee satisfaction within a facility. A higher staffing rating and lower turnover rate often correlate with better care quality, improved resident experiences, and a more positive work environment for staff. By exceeding state and national averages in both areas, Lourdes Rehabilitation And Healthcare Center demonstrates a commitment to maintaining a high level of care and staff retention, which are essential factors to consider when choosing a nursing home for yourself or a loved one.

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