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Heritage Manor Nursing And Rehab Center

Last Updated: 2/1/2024

Legal Business Name HERITAGE MANOR NURSING & REHAB CENTER
Affiliated Entity PIONEER HEALTHCARE MANAGEMENT
Region Midwest
Address 9500 GRAND RIVER AVE, Detroit, Michigan 48204
County Wayne County
Phone 3134917920
CMS Certification Number CCN 235234
Owership Type For profit - Individual
Nurse Hours Per Resident Per Day 3.52334
Health Survey Score 40.0
Reported Incidents 20
Number of Complaints 34
Infection Control Citations 3.0
Number of Fines 14
Amount of Fines $54229.0
Payment Denials 1

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 4.0 3.1 2.9 2.87
Health 4.0 - - -
Quality 3.0 3.9 3.5 3.5
Short-Stay 1.0 - - -
Long-Stay 4.0 - - -
Turnover % 46.8% 50.9% 54.6% 52.72%
Staffing 3.0 3.4 2.7 2.7

Overview

Located in Detroit, MI, Heritage Manor Nursing And Rehab Center is a long-term care facility in Wayne County with an impressive overall rating of 4.0 out of 5. This rating reflects the exceptional quality of care and services provided to residents, positioning the facility 29% higher than the state average and an impressive 39% higher than the national benchmark. When considering a nursing home, the overall rating serves as a valuable indicator of the facility's ability to meet industry standards and exceed expectations in various aspects of its operations, including staff competence, facility cleanliness, safety measures, and overall resident satisfaction. For individuals seeking top-notch long-term care services in the Detroit area, Heritage Manor Nursing And Rehab Center is a reliable choice.

Quality Measure Rating

In assessing nursing homes, quality measure ratings are crucial for individuals and families looking to make informed decisions about their loved ones' care. Heritage Manor Nursing And Rehab Center holds a quality measure rating of 3.0, falling -23% lower than the state benchmark and -14% lower than the national benchmark. These ratings indicate areas where the facility may be below average in providing care and services. Understanding these benchmarks can help individuals gauge the level of care and services they can expect from Heritage Manor Nursing And Rehab Center or any other facility under consideration.

Staffing Rating

Staffing ratings are key considerations when evaluating nursing homes and long-term care facilities. Heritage Manor Nursing And Rehab Center has a staffing rating of 3.0, which is -12% below the state average but performs 11% above the national benchmark. This rating reflects the number of staff available to meet residents' needs, including nurses, aides, and support personnel. Lower staffing ratings may suggest challenges in providing timely care and attention to residents. Moreover, turnover rates among nursing staff offer valuable insights into the work environment and quality of care provided at a facility. The total nursing staff turnover at Heritage Manor Nursing And Rehab Center stands at 46.8%, which is -8% lower than the state average and -11% lower than the national benchmark. Lower turnover rates indicate staff stability and continuity of care for residents, ensuring a reliable environment. While the facility may have opportunities for improvement in its staffing rating compared to the state average, the lower turnover rates nationally suggest a stable environment for both staff and residents. Overall, examining quality measures, staffing ratings, and turnover rates alongside factors such as resident satisfaction and facility amenities provides a comprehensive understanding of a nursing home's ability to offer reliable and consistent care. Heritage Manor Nursing And Rehab Center's commitment to quality care and continuous improvement makes it a standout choice for individuals seeking exceptional long-term care services in the Detroit area. TrustedCareReviews.com, as a trusted third-party review platform, aims to provide accurate and unbiased information to assist individuals in making well-informed decisions about selecting the right nursing home for their loved ones.

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