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West Oaks Senior Care & Rehab Center

Last Updated: 2/1/2024

Legal Business Name WEST OAKS SENIOR CARE AND REHAB CENTER, LLC
Affiliated Entity NEXCARE HEALTH SYSTEMS
Region Midwest
Address 22355 W EIGHT MILE RD, Detroit, Michigan 48219
County Wayne County
Phone 3132556450
CMS Certification Number CCN 235374
Owership Type For profit - Corporation
Nurse Hours Per Resident Per Day 3.56143
Health Survey Score 62.667
Reported Incidents 8
Number of Complaints 17
Infection Control Citations
Number of Fines 3
Amount of Fines $4886.7
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.1 2.9 2.87
Health 3.0 - - -
Quality 4.0 3.9 3.5 3.5
Short-Stay 4.0 - - -
Long-Stay 5.0 - - -
Turnover % 55.9% 50.9% 54.6% 52.72%
Staffing 3.0 3.4 2.7 2.7

West Oaks Senior Care & Rehab Center Overview

West Oaks Senior Care & Rehab Center, located in Detroit, MI, offers services to residents in the surrounding zip codes of 48219 in Wayne. With an overall rating of 3.0 out of 5, this facility provides a variety of care services to individuals in need. While the rating is 3% lower than the state average, West Oaks Senior Care & Rehab Center performs 5% higher than the national level. This rating encompasses various aspects of care such as staff attentiveness, cleanliness, safety measures, and resident satisfaction, providing valuable information for families considering long-term care options for their loved ones.

Quality Ratings at West Oaks Senior Care & Rehab Center

Quality ratings play a significant role in determining the level of care provided by nursing homes. West Oaks Senior Care & Rehab Center boasts a quality measure rating of 4.0, positioning it 3% higher than the state average and an impressive 14% higher than the national benchmark. This rating indicates the facility's dedication to providing high-quality care and services to its residents. Families can use quality ratings like these to evaluate the expertise of staff, facility cleanliness, and overall resident satisfaction. When choosing a nursing home, quality ratings serve as a valuable tool in selecting a facility that meets their loved ones' specific needs and expectations.

Staffing Ratings and Turnover at West Oaks Senior Care & Rehab Center

Staffing ratings are essential in assessing the level of care residents receive at nursing homes. West Oaks Senior Care & Rehab Center has a staffing rating of 3.0, which is 12% lower than the state average but 11% higher than the national benchmark. This rating reflects the number of care hours provided per resident per day by nursing staff, indicating the facility's commitment to providing adequate attention to residents. In addition to staffing ratings, nursing staff turnover rates are crucial to consider when evaluating nursing homes. West Oaks Senior Care & Rehab Center has a total nursing staff turnover rate of 55.9%, which is higher than both the state and national averages. High turnover rates among nursing staff can impact the quality and continuity of care provided to residents. Facilities with lower turnover rates often offer a more stable and consistent care environment for residents, demonstrating a commitment to retaining experienced staff members. When exploring nursing home options, understanding staffing ratings and turnover rates can help families make informed decisions about the quality of care their loved ones will receive.

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