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Heritage Manor

Last Updated: 2/1/2024

Legal Business Name CHISHOLM HEALTH CENTER
Affiliated Entity ST. FRANCIS HEALTH SERVICES
Region Midwest
Address 321 NORTHEAST SIXTH STREET, Chisholm, Minnesota 55719
County St. Louis County
Phone 2182545765
CMS Certification Number CCN 245245
Owership Type Non profit - Corporation
Nurse Hours Per Resident Per Day 2.98506
Health Survey Score 26.0
Reported Incidents 2
Number of Complaints 1
Infection Control Citations 0.0
Number of Fines 1
Amount of Fines $20610.0
Payment Denials 0

Facility Rating Comparisons (Scale 1-5)

Rating Type Provider State Region National
Overall Rating 3.0 3.2 2.9 2.87
Health 4.0 - - -
Quality 4.0 3.6 3.5 3.5
Short-Stay 4.0 - - -
Long-Stay 4.0 - - -
Turnover % 41.8% 48.4% 54.6% 52.72%
Staffing 1.0 3.8 2.7 2.7

Overall Rating

Located in Chisholm, MN, Heritage Manor is a long-term care facility that caters to the needs of residents in the surrounding zip code of 55719 in St. Louis. The facility has been rated as 3.0 out of 5, based on a comprehensive scale of quality indicators and performance metrics. This rating is a valuable tool for individuals seeking information on nursing homes, as it provides insights into the overall quality of care and services offered at Heritage Manor. When evaluating nursing homes, the overall rating serves as a key benchmark for comparing different facilities. In the case of Heritage Manor, the 3.0 rating indicates a moderate level of quality. However, it is important to note that this rating is 6% lower than the state average, suggesting that there may be areas where the facility could improve its services. On a national level, Heritage Manor performs 5% higher than the average, highlighting some strengths in its operations and care provisions. Understanding the overall rating of a nursing home is crucial for individuals and families looking to make informed decisions about long-term care options. It offers a snapshot of the facility's performance in various areas such as staff-to-resident ratios, quality of care, cleanliness, safety measures, and overall satisfaction of residents. By considering the overall rating alongside other factors such as staffing levels, health inspection results, and resident feedback, individuals can gain a more comprehensive view of what Heritage Manor has to offer.

QM Rating

When considering nursing homes for yourself or a loved one, quality ratings play a crucial role in making an informed decision. Heritage Manor boasts an impressive quality measure rating of 4.0, surpassing the state benchmark by 11% and the national benchmark by 14%. These ratings serve as a testament to the facility's commitment to providing top-notch care and services to its residents. Higher quality ratings indicate that Heritage Manor excels in areas such as staff-to-resident ratios, cleanliness, safety measures, and overall resident satisfaction. By choosing a nursing home with high quality ratings like Heritage Manor, you can have peace of mind knowing that your loved one is in capable hands. These ratings reflect the facility's dedication to meeting and exceeding industry standards, ensuring that residents receive the best possible care throughout their stay. When comparing nursing homes, quality ratings can serve as a reliable indicator of the level of care and support that residents can expect to receive. It is always advisable to consider these ratings alongside other factors such as location, amenities, and specific care needs to make an informed decision that best suits your individual preferences and requirements.

Staffing Rating

When it comes to evaluating nursing homes such as Heritage Manor, understanding staffing ratings is crucial. With a staffing rating of 1.0, Heritage Manor falls significantly below the state average by 74% and nationally by 63%. This data indicates that the facility may have challenges in terms of the number of staff available to attend to residents' needs. Adequate staffing levels are essential for ensuring quality care and attention for residents. Potential residents and their families should take these ratings into consideration, as low staffing levels could impact overall quality of care and the residents' well-being. In addition to staffing ratings, turnover rates are also key indicators to consider when assessing nursing homes. With a total nursing staff turnover of 41.8%, Heritage Manor shows a turnover rate that is 14% lower than the state average and 21% lower than the national average. A high turnover rate can be concerning as it may lead to instability in care provision and affect the quality of services provided. It could also suggest underlying issues within the facility, such as staff satisfaction or management practices. Prospective residents should dig deeper into turnover rates when researching nursing homes to gain insight into the stability and consistency of care that can be expected.

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