Brooke Haven Healthcare
Last Updated: 2/1/2024
| Legal Business Name | WILLOW HEALTH CARE INC |
| Affiliated Entity | |
| Region | Midwest |
| Address | 1410 NORTH KENTUCKY AVENUE, West Plains, Missouri 65775 |
| County | Howell County |
| Phone | 4172567975 |
| CMS Certification Number CCN | 265400 |
| Owership Type | Non profit - Corporation |
| Nurse Hours Per Resident Per Day | 3.69843 |
| Health Survey Score | 30.667 |
| Reported Incidents | 7 |
| Number of Complaints | 3 |
| Infection Control Citations | 1.0 |
| Number of Fines | 1 |
| Amount of Fines | $650.0 |
| Payment Denials | 0 |
Facility Rating Comparisons (Scale 1-5)
| Rating Type | Provider | State | Region | National |
|---|---|---|---|---|
| Overall Rating | 4.0 | 2.5 | 2.9 | 2.87 |
| Health | 4.0 | - | - | - |
| Quality | 3.0 | 2.8 | 3.5 | 3.5 |
| Short-Stay | 4.0 | - | - | - |
| Long-Stay | 2.0 | - | - | - |
| Turnover % | 58.5% | 61.7% | 54.6% | 52.72% |
| Staffing | 3.0 | 2.2 | 2.7 | 2.7 |
Brooke Haven Healthcare Overview
Brooke Haven Healthcare, located in West Plains, MO, has received an impressive overall rating of 4.0 out of 5 on TrustedCareReviews.com. This rating places the facility 60% above the state average and 39% higher than the national average, indicating its exceptional commitment to providing top-notch care to its residents. Families and loved ones looking for quality long-term care options in West Plains and surrounding areas can rely on Brooke Haven Healthcare's outstanding reputation in the industry.
Quality Rating Insights
In terms of quality ratings, Brooke Haven Healthcare boasts a solid 3.0 rating, surpassing the state average by 7% while falling slightly below the national benchmark by 14%. Quality ratings provide essential information about a facility's overall performance and standards, guiding individuals in making informed decisions about long-term care options. By assessing quality ratings and comparing them to state and national averages, families can determine if Brooke Haven Healthcare aligns with their expectations for quality care and services.
Staffing Excellence
Brooke Haven Healthcare has achieved a Staffing Rating of 3.0, exceeding the state average by 36% and the national average by 11%. Staffing ratings are vital indicators of the level of care residents can expect, with higher staffing levels leading to more personalized attention and better overall care. Additionally, Brooke Haven Healthcare's Total nursing staff turnover rate of 58.5% is 5% lower than the state average but 11% higher than the national average. While this discrepancy may raise some concerns about staff retention and management, the facility's dedication to providing quality staff suggests a commitment to meeting residents' needs with personalized care and attention. In conclusion, Brooke Haven Healthcare's impressive overall rating, quality rating insights, and staffing excellence make it a standout choice for families seeking quality long-term care options in West Plains, MO. By exceeding both state and national averages in various key metrics, Brooke Haven Healthcare demonstrates a strong commitment to delivering exceptional care and services to its residents.
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